HRO
General Safety
Codes
Volunteering
Hand hygiene
100
What does HRO stand for?
What is high reliability organization
100
What is the emergency number?
What is star four
100
What does code red stand for?
What is fire
100
What should you do each shift in the volunteer log book?
What is record your hours
100
What is the length of time you should wash your hands?
What is 20 seconds or Happy Birthday sung twice
200
What is one way you can support the team in HRO?
What is team checking or team coaching
200
What is the best way to prevent the spread of germs?
What is wash your hands
200
What should you do in a code pink?
What is go into the halls and observe who is passing by. Report anything out of the ordinary to security right away.
200
What are the best type of shoes to wear during volunteering?
What are closed-toe  
200
Where is the best place to cough or sneeze into on your person?
What is your elbo
300
What is the good catch program at Valley View?
The recognition of employees or volunteers who catch errors or mistakes in the process 
300
What should volunteers very attempt to give?
What is patient care
300
Who responds to a code blue?
What is the rapid responds team
300
What does Health Insurance Portability and Accountability Act have to do with volunteering?
What is keeping patient health information confidential
300
To help prevent the spread of germs on surfaces what type of whips should be used in your volunteer area? 
What are CaviWipes
400
What are Safety, Trust, Accountability, Respect, Teamwork?
What are the words in the acronym START with safety
400
What should a volunteer wear at all times?
What is their ID badge
400
What should you do in the case of an armed threat? Code Silver?
What is run, hide, fight
400
What should volunteers do if they see a stop sign and cart outside a patient room?
What is stop and ask a nurse to complete a task. This room should not be entered.
400
What should you use before going into a patient room and in-between patient contact if your hands are not visibly soiled?
What is hand sanitizer
500
What is one way that you can exercise a questioning attitude?
What is validate and verify
500
What should you do if you experience an injury while volunteering?
What is report the injury to the superior in your department and the Volunteer Coordinator within 24 hours
500
What is the acronym RACE stand for?
What is Remove, Activate, Contain, Evauate.
500
If you learn of a complaint or grievance, you may utilize the what process?
The HEART process
500
When in elevators what part of the hand can be used to push buttons to prevent contact with germs? 
What is your knuckles
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