Volunteer Basics
Service Etiquette
Community Needs
Club Roles
Impact & Reflection
100

What is volunteering?

Giving your time or skills to help without expecting payment.

100

What should you wear to a volunteer site?

Appropriate clothing and any required safety gear, such as closed-toe shoes.

100

What is food insecurity?

Lack of reliable access to enough affordable, nutritious food.

100

Who helps keep a club meeting organized?

The president, chair, or meeting facilitator.

100

What does impact mean in community service?

The change or result produced by the service.

200

True or false: Volunteers should arrive on time.

True.

200

What should you do first when you arrive at a service site?

Check in and introduce yourself to the site supervisor.

200

Name one way volunteers can help the environment.

Examples include cleanups, recycling, planting, or conservation work.

200

Who often coordinates service events and sign-ups?

The events or service coordinator.

200

Why reflect after a service event?

To identify lessons, recognize contributions, and improve future projects.

300

What should you do if you cannot attend a scheduled shift?

Notify the volunteer coordinator as soon as possible.

300

How should you handle confidential information?

Keep it private and share it only with authorized staff.

300

Why should volunteers listen to community partners?

Community partners understand local needs and lived experiences.

300

What does outreach help the club do?

Recruit members, build partnerships, and promote events.

300

Name one way to measure a service project.

Examples include hours served, people reached, meals packed, or donations collected.

400

What is a service project?

An organized effort that addresses a community need.

400

What is the best way to ask for help?

Ask the supervisor or team leader respectfully.

400

What is direct service?

Working directly with people or communities being served.

400

Why are volunteer sign-ups important?

They help the team plan supplies, transportation, and coverage.

400

What does sustainability mean in service work?

The project can continue or create benefits over the long term.

500

Why should volunteers track their service hours?

To document their contribution and reflect on their impact.

500

What should you do if you make a mistake?

Be honest, tell the supervisor, and help correct it.

500

Why should service focus on partnership instead of ‘saving’ people?

Partnership respects dignity, reduces assumptions, and centers community voice.

500

Name one quality of a strong volunteer leader.

Examples include reliability, communication, empathy, or initiative.

500

Final challenge: Name three things to plan for a service project.

A goal, community partner, date, volunteers, supplies, transportation, or safety plan.

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