Trucks
Ever truck needs a
Vin
How long do they need to hold the panic button for it to activate
5 secs
How to find the customers Vadmin
Log into personal Vtrack pull up users
These companies utilize Vtrack Services
Fxg Sgws Hissho KK
The tab to find serial numbers
Search assets
The 3 lights on the box stand for
Bonus point for color
BT / Cellular / GPS
At what speed will the AI make a verbal and audible alarm
19 mph
The 4 types of KI reports
Overdue for download
Assigned video / drivers
Overdue for coaching / missed training
Repeat offender / coaching effectiveness
This client uses both Cameras and Vcomm boxes
FXG
Can we delete a driver
No only deactivate
Components needed to add a truck
1 point per right answer
Vin / contract number / Color / OBD / Active / Truck identifier / Make & Model / Year / Odometer
40 hrs
Which carrier site can you send a ping from?
Att
These companies complete self install only
KK SGWS
When sending emails which email address is used
Vtracksupport@velocitor.com
In order to move a truck from one company to the other what process do we need to take
Sign into the company/ pull up the truck / screen shot truck info / make inactive/ pull up other company / duplicate information into the other company/ active/ double check work
What trouble shooting step do we no longer do
Unplug box for 4 hours
Where can I find how much fuel my drivers are using
Reports
What tax agreement does FXG have to abide by
IFTA- international fuel tax agreement
What type of camera is used
C6D
What are the basic steps to troubleshoot an offline truck
Check if truck is on
Check if truck is active
Check telemetry status for any errors
What site do we use to see the last transmission
Crocus
What is the process to get the route the hh
Upload the route to my ground biz
Import if not automatic
Accept route
Then it will be in hh
What process do we take to get the user active
They need to buy equipment
Decided on self install or install team
Send to sales / install team
How many days before a truck becomes alarm and inactive
Alarm 4-7
Inactive 7+