Systems
What is JIFS?
The 4 impulse factors:
1.Jones Effect.
2.Indiferrence.
3.Fear of Loss.
4.Sense of Urgency.
KISS
Keep it short and simple
What's included in the "Dynamic Bundle"?
5GBi + One talk
What's needed to get promoted to Leadership?
What are the 5 steps to a conversation?
5 steps to a conversation are:
1.Introduction
2.Short Story
3.Presentation
4.Close
5.Rehash
What does AIR and FORDS stand for?
AIR
A(cknowledge)
I(gnore)
R(esume)
FORDS
F(amily)
O(ccupation)
R(ecreation)
D(ogs)
S(ports)
How much does the customer receive off for bundling cellphones & 5G business internet?
$30
How many years price guarentee does the customer receive when he gets 5GBI ?
10 years
What is POO
Power Of Obseervation
Can the customer make international calls with International connectivity?
No! International calling is an additional feature!
When helping a customer with multiple 5GBi, How many can receive $30 off when bundled with cellphones?
6
What is Philly Fade?
Disengaging and breaking eye contact
3 Acryonyms we use in the Introduction
SEE Factors
CPR
JIFS
What is a BTA?
Bill to account. Taxes will not need to be paid upfront! (Always set expectations with customers so there are no surprises!)
3 Different types of customers
Apples, Oranges, Coconut
TTT/FFF/RRR
That's exactly why I'm here! That's the best part about Verizon! The best part about Verizon is!
Feel Felt Found
Repeat Reassure Resume
What does FWA stand for?
Fixed Wireless Access (literally a fancy way Verizon calls 5GBi)
5 things you need to help a customer with Cellphones
- New Device
- Phone numbers
- Account Number
- Transfer Pin
- Imeis
True or False:
50MBPS is unlimited
False