QUALITY PEOPLE
Who Is The Quality Technical Advisor In B63
LaMont McBride
Where To Find Drawings Of Parts
Drawing Retrieval
Finish This Phrase "Customers Rely On _______"
Us
BOM
Bill Of Material
Who Is In Charge Of The Quality Of Your Work
I am
Any Non-conformance Or Failure Of A Product Or Service To Meet Intended Requirements
Defect
Fill In The Blank "Do It ______ The First Time"
Right
VOC
VOICE OF THE CUSTOMER
Who Can You Ask When You Suspect A Part Is Out Of Specification
The Inspector
A Quickly Resolved Issue In Reliance
Rapid
Fill In The Blank, "Measure ______, Cut Once"
Twice
DPU
Defects Per Unit
Who Is The Site Quality Leader
Mike King
The probability that a product will not fail within a specific time period
Reliability
Fill In The Blank, " ________ Is The Best Way To Reduce Cost."
Quality
DPMO
Defect Per Million Observations