Safe Sleep
Babies should be placed on this part of their body to sleep.
What is a back?
Babies should be placed on their backs to sleep.
This is the first person you meet when you enter shelter. They help keep the facility safe.
What is security?
You must open this kind of case at your local HRA/Job center as soon as you enter shelter. It may help you with paying rent after leaving shelter.
What is public assistance?
These are brain-based conditions that affect thinking, emotions, and behaviors. Since we all have brains – having some kind of condition during your life is really common.
What is mental health/illness?
Parents should practice this to prevent sleep-related infant injury deaths
What is safe sleep?
This is done weekly or biweekly to ensure that your unit is clean and safe.
What is a unit inspection?
You are required to request this from HRA on a monthly basis. This outlines how much benefits you are are receiving.
What is a budget letter?
If you are experiencing a mental health emergency, you call this number or go here for immediate assistance.
What is 911?
What is emergency room?
This is a portable sleep and play area for a baby or young toddler.
What is a pack n play?
This office is home to the Case Management Supervisor, Director of Social Services, and Residence Director.
What is administration?
This is a voucher/rental assistance program to help individuals and families find and keep housing. It is administered by the Department of Social Services (DSS), which includes both the Department of Homeless Services (DHS) and the Human Resources Administration (HRA).
What is CityFHEPS?
This is a form of treatment that offers a nonjudgmental space for you to talk about problems and anything that's overwhelming you or even just making life a little tough.
What is therapy/counseling?
This practice of sharing a bed with your infant is associated with an increased risk of sudden death.
What is co-sleeping/bed-sharing?
You can go here to submit work orders or complaint forms when social service staff are unavailable.
What is the security desk?
A _____ is when you, or someone in your household, do not comply with HRA rules and your household gets less benefits.
What is a sanction?
You can call this hotline for free, confidential mental health support. Speak to a counselor via phone, text, or chat and get access to mental health and substance use services, in more than 200 languages, 24/7/365.
What is NYC Well?
This acronym is for is the unexplained death, usually during sleep, of a seemingly healthy baby less than a year old.
What is SIDS?
You can go to this person for help with referrals, short-term counseling, education, and more!
What is a CCC/Client Care Coordinator?
You may call/visit this program if you have trouble paying your rent or have any other housing issues after you leave the shelter.
What is Homebase?
This month is also known as Mental Health Awareness month.
What is May?