All About WW
Once a client transitions, how many days before Relationship Management is solely responsible for all client updates?
60 days from transition
Anthem has two client catagories, name them.
National and Local
What is the average time frame (goal) to complete a small group implementation?
15 days
Who is our CIS VP?
Margie Shingle
What is the standard advance notices for non emergency vacation time requests?
2 Weeks
How Many days do you give RM to review transition documents before scheduling a transition call?
5
Mercer has a client catagory that does not fall under the partnership, what is it called?
Mercer Collective
What is considered an Enterprise group
$40,000 revenue and up
Name the 4 wage works Directors
Cameo McGheyhey
Robin Thrasher
Linda McCormick
Veronica Leon
Name 3 things that should be updated and or put in place before you our out of the office for planned PTO:
Updated voicemail
Out of the office email
A back up secured
What was WW's last acquisition?
ADP
We manage 4 ADP client groups, what are they?
ADP Comp
ADP Resources
ADPIA
ADP Marketplace
There are two types of partners, what are they?
Strategic Partners
Carrier Partners
Name the 4 business segments
Small Groups
Migrations
Enterprise
Partnerships
What is the maximum Tuition reimbursement $$ per year
$2000
Name three other product offerings WW offers
FSA
HSA
HRA
Commuter
Tuition Reimbursement
Name three client resources used during an implemenation (documents)
BRD
Checklist
Project Plan
Where can you located a certificate of liability insurance if a client requests on?
on Connect
Under legal and select resources
What is the name of WW's President and Chief Executive Officer
Edgar Montes
non-exempt team members are required to clock in and out of what time tracking system __________. It is expected to be completed ____________.
ADP
Real-time
What must be done before you enter any secured door in the building?__________________. And what must you ensure does not happen? _________________
Swipe your badge
No one tailgates / piggy - backs
Name each of the primary strategic COBRA Partnerships (11)
Mercer, Anthem, Fidelity, Empyrean
ADP, Paycorp, Benefit Focus, Vibe, Paramount, Liazon, WTW
Where is Wage Works Corporate office Located
San Mateo, CA
Name 4 benefits WW offers its FT employees
Medical/dental/vision
Employee Assistance
Paid Holiday time
Paid time off
Volunteer hours - paid
Employee Referral program