Row 1
Highest Level of Service
ALS2
What Method Client
II
What type of calls do we bill?
911-Emergency Only
What are the Area Resident Programs?
None
What is the mileage cap?
100
If Patient address is 3301 Hammond Road, Raleigh, NC 27610. Where are they located?
Wake Regional Juvenile Detention Center
Do NOT place trips on ACR RTP for
EKG Interpretation
For trips missing residence address with only the DOB. What should you do?
Place the trip on the “Collections” schedule.
Do we bill NC Traditional Medicaid for in-county miles?
No
Charlie, Delta, Echo – Bill as
ALS level of service, unless higher level of service is performed.
Subscribers are required to have either
Medicare or commercial insurance
Where do we retrieve liability insurance for MVA accidents?
North Carolina Department of Public Safety website
If the patient is an active subscriber, how will you know?
The group light will be lit in E2.
Alpha, Bravo, Omega – Bill as
BLS, unless an ALS service is rendered
If the address is 1300 Western Blvd, Raleigh, NC 27606, who do you bill?
Bill NC Dept of public safety/PGBA
On-Duty Public Safety Employee is documented where in the ACR?
the Billing Seection
If the address is Streets of Raleigh (SOR), Streets of Cary (SOC) or 1420 S. Wilmington Street, and no insurance is provided but we have a DOB & SS#; how do we get insurance to run?
Placing the trip on the Call Patient schedule
If a Public Safety Employee is treated and/or transported by any affiliated squad while on-duty, who gets the bill?
Their insurance provider then write it off
If the trip is missing an EMD code or has a BLS Dispatch Code of Alpha, Bravo or Omega with only an EKG 12 Lead, this will be considered what LOS
BLS
What is the name of the Homeless Facility
South Wilmington Street Center
Name the Non-Transport Dispositions
No Transport
Patient Refused Transport
What counties are covered under the Membership program?
Wake County EMS, Cary Area and Eastern Wake.
Only units beginning with what should be billed?
EMS
If the call has an EMD of Alpha, Bravo or Omega but ALS Assessment is listed as the only ALS level treatment under the flow chart, we should
bill the trip at the BLS level
What Bank does Wake Use?
Wells Fargo