Who to contact
Item# 495UH30EKIT6
Item purchased on 7/8/24. Customer calls for help with unit not working properly on 8/9/24. This is who the customer would need to contact for help.
Who is Jackson?
If within the 90 day labor warranty OR 2 year parts warranty, have the customer call 888-800-5672 or email Service to file a warranty claim.
Item# 382CCM28KIT
The customer received the item on January 5, 2024. Their warranty period ends on this date.
What is 7/5/24?
Item# 929WFG275
The customer needs to replace the thermostat. This is the part number we provide them with.
What is part# 929029942?
Waring 29942 Thermostat for Panini Grills
Item# 929MX1500XTP
Shipped from 876 -ordered on 3/18/24. This is the stock PO number.
What is 5757053?
Item# 875whf001508
This is the shelf life for the WayFare Dairy-Free Vegan Nacho Cheddar Sauce with Jalapenos 2 lb..
What is 125 days?
Item# 929wfp16s
The customer's unit isn't powering on anymore. You reach out to this contact and using this process.
What is Waring Returns using the "Clark Store" form?
Item# 495UH30KIT18
The wash pump motor isn't working. The labor to repair the part is covered for this amount of time.
What is 90 days?
Item# 214B650DSCPM
Customer misplaced one of the wire shelves for their portable bar. This is the part number.
What is part# 213650WS?
Cambro 650WS Wire Shelf for BAR650 Portable Bars
Item# 96562828
Blender was purchased on 4/28/24 and it shipped from 876. This is the stock PO.
What is 5802045?
Item# 125hotch3805
This is the shelf life for the Cholula 64 fl. oz. Original Hot Sauce.
What is 540 days?
Item# 178UBB72SHC- This item was ordered on 3/28/23, along with a 3-year extended warranty through RKW. The customer contacts them for warranty services.
Who is RKW?
They ordered prior to 5/1/24, so the warranty coverage period was one year.
Unit is purchased on 7/1/24, and is covered under a 1-year manufacturer's warranty. The customer purchased a 3-year extended warranty with Safeware. The extended warranty ends on this date.
Item# 194BIN40022
Customer needs a new door for their bin. This is the part you provide them with.
What is item# 19496611?
Avantco Ice 19496611 Ice Bin Door for 383 lb. Ice Machine Bins
Item# 124B34
Purchased on 10/22/23 from 873. This is the stock PO.
What is 5295117?
Item# 112bar0072
This is the shelf life for the Barilla 20 lb. Penne Rigate Pasta.
What is 960 days?
Item# 194KMCH322BA
This is who the customer would contact if they have an issue with the ice machine.
Who is RKW?
1- Year Parts & Labor- All Modular models, whether purchased with or without an ice bin.
Item# 178GDC49FHCW
Canadian customer looking to purchase this freezer. You let them know this is how long the unit is covered for under the manufacturer's warranty.
What is 30 days?
Any products sold or shipped outside of the US and Washington, D.C., including to other US Territories, shall be covered by a 30-day replacement warranty, exclusive of freight, tariffs, duties, and other charges, through the place of purchase.
Item# 253UH230BM3P
Customer needs help finding the stand for this machine. This is the part you provide them with.
What is item# 2530712393?
Champion 0712393 8" Stand for UH/UL Undercounter Dishwashers
Item# 177FF40N
This fryer was purchased on 6/20/24 from 855. This is the stock PO number.
What is 5637247?
Item# 382SNOCHERY
This is the shelf life for the Carnival King 1 Gallon Cherry Snow Cone Syrup.
What is 360 days?
Item# 194BIN40022
This is who the customer would contact if they are having any issues with it working properly.
Who is Web?
1-Year Limited Warranty-All ice bin models
Item# 253UH230BM3P
Customer having an issue with the fuses on this machine. This is how long the warranty coverage is for.
What is no coverage period?
Replacement of fuses or resetting of overload breakers isn't covered under the warranty.
Item# 351S60G48N
Customer's business is in a high elevation area, 2,200 feet. They need this part so the griddle works correctly.
What is item# 35115013246?
Cooking Performance Group 35115013246 #46 High Elevation Orifice-using "Elevation Chart".
Item# 980013204
Pressure cooker purchased on 1/4/24 and shipped from 871. This is the stock PO.
What is 5439582?
Item# 8769711
This is the shelf life for the Mission 12" Tortilla Variety Pack 3 Flavors.
What is 75 days?