Program Intro/Discovery
Case Closed
Communication
Post Employment
WWP/WtoW Facts
100

The Coordinators will provide WR/FSM with a link to complete this during the Program Introduction. If it's not returned, it is the Specialist responsibility to obtain.

What is the ONet

100

No response to outreach attempts

What is Non-Responsive

100

This is the minimum number of contact attempts a Specialist must make to a WR/FSM without response, before closing the case as Unresponsive. 

What is 2

100

These are the minimum and recommended intervals that a Specialist should conduct Post Employment Follow Up.

30/90/180/360

100

A WR who is trying to increase their VA rating may request a program referral to this WWP program.

What is Benefits

200

A WR/FSM who reaches out for employment assistance, who had an active WtoW case within the last 12 months is eligible for this type of request.

Program Intro By Pass Request

200

WR has 9 months left before retirement.

What is Interested-Not Available 

200

A Specialist is expected to have a two-way interaction with a WR/FSM at minimum every 30 days for cases in this status.

What is On Hold

200
These are the "triggers" for a WR/FSM to receive a WtoW survey.

What are Closed Cases, Employed Cases, and 360 Employment

200

This is what the "L" stands for in FILIS.

What is Loyalty

300

A Specialist will attach this document to the WR/FSM contact record.

What is the Financial Well Being Scale Questionnaire 

300

Specialist should use this Closed Case reason when employing a case.

What is Services Delivered

300

A Specialist will make a second contact attempt to an unresponsive WR/FSM after a minimum of this many days, which was also Coco Chanel's favorite number. 

What is 5 business days

300

The amount of time an Employed/Closed survey is active for, and also the number of nations bordering Russia. 

What is 14 days

300

These are the programs offered by WWP that a Veteran from any era can be connected with.

What are WCN and Resource Center

400

This Salesforce field will remain in Discovery until successful contact with the WR/FSM is made.

What is the Program Status

400

WR/FSM is no longer requesting WtoW assistance. 

What is Not Interested

400

There are more of these on earth then people, and it is the preferred method of initial contact when contacting a new WtoW case.

What is phone

400

A Specialist will update this Salesforce field at each post employment interval or as they become aware of the WR/FSM current employment status.

What is Sustained Employment

400

This is FILIS's current age, and the largest number in the English language with just on syllable.

What is 12

500

This is the maximum number of days a Specialist is required to initiate contact to a new WtoW case, and the minimum number of colors to create camouflage patterns.

What is 3 business days

500

WR/FSM has decided to pursue a 12 month training program in order to pursue career goals.

What is Not Ready

500

A Specialist should make every attempt to respond to correspondence received from a WR/FSM within this time frame.

What is 24-48 hours

500

This is the number of days it takes the Moon to orbit Earth and the amount of time a 360 Post Employment survey is active.

What is 27 days

500

The year Instagram was released, and also the year that WtoW became a WWP program. 

What is 2010

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