Clinics
How many clinics does Washington Radiology have?
8
Can we schedule patients if they don't have insurance information at the time of scheduling?
Yes, add her as unknown payer and add notes to account.
Once you find an available slot on the appointment book, you will need to <???> each exam onto the schedule.
drag and drop
Can you schedule a patient with a doctor who requires a screening mammogram?
Yes, if they do, it’s the patient’s responsibility to obtain and have faxed over or hand carried to their appt.
Can you schedule 2D MG?
No, default to scheduling 3D mammograms only
What's the abbreviation for Washington K Street Clinic?
2141K
Are the discounted prices for screening mammograms?
Yes, 99 Value Screening Coupon for all clinics
Jacket number
MRN number
Can we schedule a patient if she doesn’t have the name of that doctor?
Yes, add them as Unknown, Physician and provide the information at check in. Please leave a note in “comments” regarding that situation.
When scheduling mammogram what is the <Appointment Reason>
Routine
Is ONLY location that does not need the 30 minute allotted time between the start of appointments
Arlington
Can you add any patient to La Clinica del Pueblo and David Drew programs?
No, they must have already been a patient in previous visit.
Appointment Book - White slots are:
Available
How many days out should you schedule a patient out if they need to obtain order from their doctor.
At least 2 days out.
When scheduling breast ultrasound what is the <Appointment Reason>
Can leave as Routine or Self Requested Screening depending on their doctor’s order requirements.
Main Scheduling Number <???>
703-226-1102
Where can I find insurance coverage information?
Website -> For Patient -> Insurance -> Search by state
and the out of networks in the play book clinic tabs.
What is Schedule View?
Shows available appointments in a different way. Makes it a bit easier to see what’s available.
Can’t schedule from this screen though, you’d need to go back to the appointment book.
When scheduling breast ultrasound what is the <Other>
PT HAS DENSE BREAST TISSUE
To send orders in, patient can either Fax or email.
What is the <Fax #> and <email address?>
703-280-1527 or email:scheduling@washingtonradiology.com
Please contact your <???>
if you have any questions regarding your insurance coverage and benefits for upcoming services.
insurance company
Select any exam from her exam history list to open the
Demographics page
When scheduling DEXA what is the <Exam Priority>
Leave as Routine
Objection Handling: What is a 3D mammogram?
Wash Rad Website FAQ's
A 3D screening mammogram uses advanced X-ray technology to capture multiple images of the breasts. During the exam, each breast will be compressed between two surfaces, one of which may be a SmartCurve paddle designed to more comfortably contour to your breast. The mammography machine moves in an arc over the breast, capturing multiple images while the breast remains stable. Compression will take only a few seconds per breast and is necessary for capturing clear, accurate images. Once the exam is complete, a breast-specialized radiologist will evaluate the images for signs of cancer, breast tissue density and other significant findings.
Booking link to website:
If a patient needs a translator
The centers use a language line and tablet for all languages other than English.
Add notes/comments for languages other than English so they can be prepared for the patient.
When scheduling DEXA what is the <Other>
OSTEOPOROSIS SCREENING
Objection Handling: Do mammograms hurt?
Standard compression systems may cause discomfort in many women. However, Washington Radiology uses SmartCurve comfort technology, which has been clinically proven to provide a more comfortable mammogram. Shaped like your breast for greater comfort, SmartCurve reduces pulling and pinching for a more comfortable experience.
The entire procedure takes only 5 to 10 minutes, with each breast getting compressed twice to get the best image possible.
Questionnaire/Screening Questions - DEXA
Have you had any exam using ingested barium within the past 7 days? If yes, schedule 7 days out.
Scheduling all 3 exams, Dexa, Mammogram, Breast Ultrasound. <Other>
RTN SCRN MG; DENSE BREAST; OSTEOPOROSIS SCRN
Why should I get a screening mammogram? (Wash Rad Website FAQ)
Breast cancer is one of the most diagnosed cancers in women and mammograms are the single most effective screening test for it. In fact, there is no other cancer screening test in medicine as effective as mammography. Breast cancer is not preventable, but it is curable if detected early.
Park Potomac location is pronounced
Park Puh Toe Mick
If you schedule a DEXA at 8:45 am, ideally you’d want to schedule the mammogram in the... <slot time>
9:15am slot
When scheduling a DEXA, what would you add to "Other"?
OSTEOPOROSIS SCREENING
Breastfeeding Protocol
If a patient is not having any problems or concerns in the breast area, advise them to wait to complete their exam until after they have stopped breastfeeding for at least 3 months unless their doctor advises them to move forward with the exam. It is advised to wait to have a mammogram for patients who are breastfeeding. As the images will appear fuzzy and not as accurate since the breasts are full of milk.
Bethesda city is pronounce
buh·thez·duh
Questionnaire/Screening Questions
Do you currently have any breast problems?
Do you have implants?
Do you have a history of breast cancer? (personal, not family)
Do you have prior mammo films?
Select “yes at WRA” if the patient has been seen with us previously.
Select “yes elsewhere see below” if the patient has gone elsewhere previously.
If the priors are in our area (MD, VA, DC), can type where they went in the dedicated box or patient can bring the name in to her appt.
If priors were not in our area, patients would need to obtain those priors.
New Screening mammo patient: Were you referred by a WR/Solis employee? **You do not need to ask this! - Select NA**
Objection Handling:
What happens if an abnormality is found?
(Wash Rad Website FAQ)
If an abnormality is found during a screening mammogram, you will be contacted to return for a breast imaging workup, most likely in the form of a diagnostic mammogram and/or breast ultrasound. A diagnostic mammogram is like a screening mammogram, but it includes additional views of a specific area of the breast. A breast-specialized radiologist will review your diagnostic mammogram and share the results in a consultation with you before you leave your appointment.
Who is Whiterabbit's Chief Executive Officer (CEO)?
Clinics are located in what states and district?
Maryland, Virginia and Washington D.C
Objection Handling:
If you have noticed breast symptoms – including lump, discharge or dimpling:
You should first notify your primary care provider as you will need a referral for a diagnostic mammogram.
Who is Washington Radiology and Solis Chief Medical Officer?
Dr. Chirag Parghi
Name all 8 clinics
Who is was the previous Washington Radiology and Solis Chief Medical Officer?
Dr. Alex Sardina, who now works with us.