2 things you need to login to SAP
What are the Username and Password?
The Ship-To number
What is 2100...?
The order type when entering a return
What is ZRE?
The order type for entering a credit memo
What is CR?
The T-Code to locate a customer's username
What is ZUSERNAME?
The client number used for training (TRN)
What is 700?
The Sold-To number
What is 1100...?
The Order Reason for a return
The number credit memos start with
What is 60...?
801...
What does a delivery number starts with?
The Order Reason for standard orders
What is Reorder?
Reason codes that automatically charge the customer a restocking fee
What is customer error and customer/sales error?
The pricing condition type used to credit a customer a freight charge
What is ZFP4?
The T-Code used to create a sales activity
What is VC01N?
The four basic T-Codes used in SAP
What are VA01, VA02, VA03 and VA05?
Define Payment Terms
What is the contracted terms for payment of invoices?
ZRCM
Must be included in the notes for a partial damage
What is the Damage Formula?
941...
What does an invoice number start with?
SAP Sessions you can have open at a time
What is 6?
The defaulted requested delivery date
What is Today's Date?
The dollar threshold to be reached to return a product
What is $35?
The contact if a customer is disputing their freight charge
Who is Jeff Evans?
The pricing condition type that is used when charging a flat % return fee
What is ZRST?