ADMIN
BILLING
WHOLESALE
CUSTOMER SERVICE & SUPPORT
ACCOUNTING
100

Per the Fair Labor Standards Act, how many hours does an employee have to work in a week prior to receiving one and one-half times their regular rate of pay?

Employees must have worked more than 40 hours in a week to receive overtime hours and/or earn comp time hours at one and one-half times.

100

How many total cycles are billed per fiscal year?

(264) = 22 cycles times 12 months

100

How often are the wholesale customer cities required to report and pay Impact Fees to CFW?

Quarterly

100

How many days after the meter off for non-payment work order does the SNR generate?

7 DAYS

100

To determine total amount for accounts past due, what reports should we run?

Account Receivable Aging

200

How many pay periods does the city have?

26 pay periods

200

How many days after a cycle is read is that cycle billed?

3 days

200

What is the frequency the Wholesale Dept. performs Impact Fee Audits?

Annually

200

How much is the deposit for a new contractor meter agreement?

$ 4,320.00

200

What are resources owned by the City of Fort Worth called?

Assets

300

What is the beginning and end of a fiscal year?

October 1st through September 30th

300

What does it mean when an account is in offcycle?

This means the account did not bill on its original due date due to an issue/warning/or exception and needs to be investigated further.

300

What does BOD stand for?

Biological Oxygen Demand

300

What is the minimum amount are we able to review and or file a lien?

$500.00

300

What is the amount collected from the sale of water services called?

Revenue

400

How many hours does an employee need to work to qualify for FMLA?

At least 1,250 hours during the 12 consecutive months immediately preceding the date the leave would begin

400

How is a residential account billed differently from a commercial account?

A residential account for water is billed up to 4 tiers. A residential account for wastewater cannot be billed for more than the WQA so there is a maximum restriction.

A commercial account for water is billed only at 1 tier. A commercial account for wastewater is billed equal to the water consumption and there is no maximum restriction.

400

All wholesale water customer cities are billed a monthly Rate of Use. TRUE OR FALSE

FALSE

400

What is the minimum amount charged for a commercial deposit?

$300.00

400

When revenue is greater than expenses, you have a ___?

Net Profit

500

How many hours of parental leave does a qualified employee get?

The City of Fort Worth provides up to 240 hours of paid parental leave regardless of whether more than one birth, adoption, or foster care placement occurs within that 12-month time frame.

500

What are the different rate classes that fall under “commercial”?

Commercial apartment, Commercial Multi, Commercial Restaurant, Commercial Residential

500

What invoice are the wholesale customer cities credited a Raw Water Settle-Up?

The Annual Invoice.

500

If an account has had 5 different inactive investigation work orders how many tamper fees can we charge?  

1

500

What are the factors that the City of Fort Worth owes or needs to pay called?

Liabilities

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