Confined Space
Customer Service
Excavation & Shoring
Water Infrastructure
Sewer Infrastructure
100

When working in a confined space the oxygen level should never drop below?

What is 19.5%

100

A customer calls to complain about high water pressure and had to replace the washing machine because of this issue.

What is pressure reducing valve

100

This is the deadliest excavation hazard

A cave-in or trench collapse

100
What pipe material has been banned from being installed during new construction?

What is lead

100

This is the acronym for deposits that come from meat fats in cooking and food scraps, cooking oil, shortening, lard, butter and margarine, gravy, and food products such as mayonnaise, salad dressings, sour cream and other foods high in fat.

Fats, Oil and Grease (FOG)

200

It is essential to ventilate a vault before entering in order to?

What is remove dangerous gases and ensure proper oxygen levels

200
  • To properly perform a leak check on a customer’s underground plumbing you must turn __________ the City water meter and turn __________ the customers main water valve inside the house.

What is ON, OFF

200

At what depths is shoring required in a trench if its excavated in type C soil

4 feet or deeper

200

The operating nut on top of a hydrant has how many sides?

What is five

200

Sewer mains larger than 12-inches in diameter shall be constructed of this material only.

What is Ductile Iron Pipe (DIP)

300

I am a colorless gas with a strong odor of rotten eggs

What is hydrogen sulfide (H2S)

300

While on-call Operations tells you, a customer has a sewer backup in the house. You arrive to find no cleanout. What is something you can check on the City side?

What is check a few manholes in the area to make sure the sewer main is flowing properly

300

This horizontal distance is to be maintained when executing separation between new water and sewer mains.

What is 10' feet
300

Before installing a repair band around the break of a pipe, you should do this.

Thoroughly clean the exterior of the pipe.

300

These larger mains carry tributary flows from neighborhoods and businesses that eventually end up at stations to be metered.

What are trunk mains

400

Atmospheres with a concentration of flammable vapors at or above 10% of the __________ are considered hazardous when located in a confined space. 

Lower Explosive Limit (LEL)

400

While planning an excavation for a service disruption in any neighborhood, what two notification types are necessary to allow the public to plan for the upcoming work.

Water/Sewer shutdown and no parking signs

400

In an excavation, the ladder must extend this far our of the excavation

3' feet

400

A valve that has it's operating nut located beside vs on top of the valve body is what type of valve

What is a butterfly valve

400

All manholes must have this between the manhole casting, adjusting rings, and cone section

What is a chimney seal

500

The act of being swallowed up in or immersed by a material, which leads to asphyxiation is called this

What is engulfment

500

A customer calls for dirty and cloudy water after flushing a nearby fire hydrant. What can be done to help clear their service line of any air.

What is a jumper or remove the meter head temporarily 

500

Temporary spoils must be placed no closer than _____ feet from the surface edge of the excavation.

2' feet

500

Before a new watermain can be put into service what two things must take place to ensure reliability and health safety.

What is a hydrostatic and bacti testing.

500

A new manhole less than 10' deep must be vacuum tested with how much HG and for how long?

What is 1-inch HG for 60 seconds.

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