Tier Limit USA
Tier Limit CAN
100

What are the requirements for USA sending limit?

1. They are in KYC pass.  
2. They don’t have a duplicate account. 

3. Their challenge questions responses are clear and specific, consistent and updated.  

4. They are not guilty of fraud or policy violation after a risk investigation of the customer’s profile and their challenge questions responses. 

100

What are the requirements for CAN sending limit?

They satisfy the Single or Dual Source Verification. 

2. They are in KYC pass.

3. They don’t have a duplicate account.
4. Their challenge questions responses are clear and specific, consistent and updated.
5. They answered the additional question, "What is your annual income?"
6. They are not guilty of fraud or policy violation, such as duplicate accounts, after a risk investigation of the customer’s profile and their challenge question responses.
7. For Tier 2 and Tier 3, the sender should answer an additional PEP related question: Are you a current or former politically exposed person (PEP) or head of an international organization (HIO), or are you a family member (see below for list) or associate of a PEP or HIO? Please review the following guide prior to your call to fully understand PEP/HIO terms (FinTRAC)

200

besides all general requirements for USA sending limit, which piece of information should we was when working a tier limit to LATAM Countries?

We should ask for the SSN 

200

How much can customer send every 24hrs? 

$999 CAN dollars


300

What happens if customer does not have SSN or ITIN?

we can not proceed with the tier limit

300

Mention at least 3 documents we accept as POA when working on a CAN sending limit

Utility bills  

Insurance bills 

Pay stub

Bank Statements

Billing Statements for loan/mortgage/credit card 

Welcome letter or certificate of account ending balance from the bank

Lease agreements 

Pay Check

Official piece of mail

400

What happens if SSN/ITIN is not e verified on CRM buts customer submitted via CAR?

which document should we ask?

we should ask for a PASSAPORT

400

do we accept documents in Black and White?

Yes

500

Can Level 3 countries upgrade their limit to Tier 3?

No, they cant

500

In which countries should we mitigate Money Mule? 

Ghana and Nigeria

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