Product Value
Acronyms
Who Am I?
Process Flow
Hodge Podge
100
Identical upload and download speeds
What is symmetrical
100
RGU
What is Revenue Generating Unit
100
Responsible for managing day to day relationship with MDUs post-deployment
What is Account Manager
100
Customer needs a static IP
What is TSR
100
Sales stage before a property is "Closed Live"
What is Closed Won
200
Amount in which data traffic consumes the total data allotment
What is headroom
200
ISP
What is Internet Service Providor
200
Responsible for signing original access agreement
What is ROE
200
CSA recipient has a negative balance on their account that needs to be cleared
What is Holland
200
What is the URL for the Wave G website?
What is gowaveg.com
300
Inclusion of components that ensure other network components cannot fail
What is redundancy
300
WAP
What is Wireless Access Point
300
Responsible for building service to new MDU
What is Deployment
300
TechNet password needs to be reset
What is Dispatch@wavebroadband.com
300
Where can you verify current MDU penetration?
What is Snapshot OR Report Manager
400
Measurement of time between data exchange input and output
What is latency/ping
400
VDSL
What is Very high speed Digital Subscriber Line
400
Responsible for new marketing tactics, offers, and tools
What is Holland/Sales
400
Property wants a handoff for a security camera
What is AM - SRO process
400
What is the take rate of router rental?
What is approximately 25%
500
High latency is a result of several _____ agreements between content providers
What is peering agreement
500
ARPU
What is Average Revenue Per Unit
500
Manages network details to ensure customers experience minor disruptions
What is the NOC
500
Property is requesting for new WAP to be deployed in their gym
What is dispatch ticket to deployment
500
How many Wave G customers do we have between in WA?
What is approximately 15,700
M
e
n
u