Appt Type
Tier
Pick up time
Checking out
Checking in
100

What is the name of a PVM?

Progress Visit (40 min)

100

How often does a tier 30 come in?

every 3 months

100

What is the pick up time for a 3:20 pm TV?

2:40 pm

100

What system do we use to check out?

Greenway ONLY

100

What is one of the screening questions?

Do you have a fever, cough, sore throat, shortness of breath or loss of taste or smell

200

What type of appointment would be scheduled for wound care?

Nurse Visit

200

How far out can we schedule a patient if they were a tier 40 and due for an appt today?

3 days

200

What is the pick up time for a WRV at 8:00 am

7:40

200

What tier of patient does a WC schedule back at check out?

VIP

200

What is one document that a patient has the choice is signing?

HIPPA

300

What type of an appt would be scheduled for someone that was in the ER?

Progress Visit

300

Where do we gather the patients tier?

Greenway NOT AVS

300

What is the pick up time for a PVM at 11:20 am?

10:40 am

300

What is the appointment scheduled after a WV?

WRV

300

When does a WV see the PRM?

Before and after the appointment

400

What type of appointments are considered "tier appointments"?

Progress Visit and Wellness Review Visit

400

What number is associated with a Fair patient?

40

400

What is the pick up time of a NV at 4 pm?

3:20 pm

400

What does a WC select when checking out a patient in Greenway?

Check out/ Appointment Scheduling

400
What does a WC do when a patient is not on transportation and shows up late?

Ask the provider if they are still able to see them

500

What is the name of a PRB and who can schedule the appointment?

Problem Visit, nurse or WC who gets approval from nurse

500

When is the patient due for their next appointment if they are tier 25 and was last seen 3/25?

April

500
What is the pick up time for a BH appt at 1 pm?

12:20 pm

500

What is the order for scheduling an appointment in Greenway?

Resource, Location, Date, View Schedule, Appointment Type

500

What is the last thing a WC does before the patient is completely checked in and ready?

Change the status

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