Intake
"Starting in Encompass"
Enrollment
Assessment
Ongoing Service and Closure
100
1. All children referred to WCHAP are checked for (fill in the blank)
What is eligibility?
100
1. No shows, ER usage, (fill in the blank) and missed immunizations are “reasons for referrals” that are addressed by community health workers/specialists.
What is Well-Child Visits?
100
1. It is the policy of WCHAP to initiate (fill in the blank) within 5 days of a completed intake.
What are "WCHAP services?"
100
1. In Encompass, a patient is assigned to a (fill in the blank) which corresponds to the type of visit: home visits, clinic visits, telephone calls, and community sites.
What is a Room?
100
1. A (fill in the blank) is education, information, and community linkages and consists of an initial interview and a maximum of 2 follow up contacts. Services are provided mainly by the phone and things may be mailed supplementally.
What is a Level 1?
200
2. (Fill in the blank) is the program used to check eligibility.
What is CHAMPS?
200
2. Ineligible WCHAP clients from health plan lists will not be entered into (fill in the blank).
What is Encompass?
200
2. (Fill in the blank) is used at the enrollment point to check on a child’s immunizations.
What is MCIR?
200
2. The (fill in the blank) screen in Encompass contains the WCHAP assessment questions.
What is "Exam?"
200
2. The length of service of service for a Level 1 is (fill in the blank).
What is 2-4 weeks?
300
3. Checking eligibility for WCHAP means making sure the child lives in Wayne County, is between the ages of 0-21, is in one of the WCHAP practices, and is (fill in the blank).
What is enrolled in one of the eligible health plans?
300
3. If a child is new to WCHAP, you must (fill in the blank) them in Encompass and then make an appointment.
What is Register?
300
3. A (fill in the blank) is mailed before the initial appointment.
What is a "Welcome Letter?"
300
3. (Fill in the blank) questions may be completed via phone or at a home visit.
What is Assessment?
300
3. A (fill in the blank) is care coordination, resources, direct assistance, and consists of an initial interview, care conference, 2 to 3 follow-up contacts by phone, mail, or home visits. The length of active services is 4 to 6 weeks with a 30 day follow up.
What is Level 2?
400
4. When a child is not eligible for WCHAP, you fax (fill in the blank) to the primary care providers.
What is Referral Status Reports?
400
4. Database searches for children who may be in Encompass begins in the (fill in the blank) tab.
What is Appointment?
400
4. If a family is not successfully contacted, two additional (fill in the blanks) are made within five days of the initial appointment?
What are "appointments?"
400
4. System A or (fill in the blank) is completed for ALL individual clients, other systems are used based on the reason for referral.
What is General Education?
400
4. If you have a Level 2 family and provide them with help filling out forms, this is an example of (fill in the blanks).
What is Direct Assistance?
500
5. An (fill in the blank) is made in Encompass for all referrals with the exception of Health Plan Lists ineligible clients?
What is an Appointment?
500
5. To log into Encompass, the “your password” field is (fill in the blank).
What is "My last name?"
500
5. For all WCHAP practice patients, regardless of source of referral, complete the (fill in the blank) under the Examination section in Encompass.
What are "Initial WCHAP Questions?"
500
5. After the assessment questions , you proceed to the “assessment d plan” section to select a (fill in the blank) which is the primary reason for referral and/or level of WCHAP services.
What is Diagnosis?
500
5. Level (Fill in the blank) consists of an initial interview, care conferences, home visits, and multiple follow up contacts. Service is provided for 60 to 90 days.
What is Level 3?
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