Empathy
Being observant of others in the workplace
What is one way to improve your empathy?
All women are only concern about physical appearances.
What is a stereotype?
The two "C"s of building trust.
What are character and competence?
Celebrating diverse holidays as a team.
What is one way to improve inclusion in the workplace?
Practicing active listening when communicating with others
What is one way to practice empathy?
You are a credit to your race or you are so articulate
What is a racial microaggression?
All good relationship rely on communication being _______ and _________.
What is open and honest communication?
Incorporating your team's diversity efforts into your mission and advertisement.
What is being good corporate stewards?
Opening up and seeking to gain a mutual understanding of other individuals.
What is a primary trait of improving your empathy capacity?
Telling racial/gender-based jokes, verbal insults, or name-calling.
What are examples of harassment?
This type of intelligence is essential to building sustainable relationships.
What is emotional intelligence or EQ?
This important unconscious or conscious ________ must be managed for inclusion to become a reality.
What is bias?
The three types of empathy we discussed in our sessions.
What is compassionate, cognitive, and emotional empathy?
Not receiving a promotion because you are pregnant or not being hired because your name is too difficult to pronounce.
What is discrimination?
The power of __________s will help you establish common ground.
What are questions?
When the staff feels like they "have a voice", they are more likely to share their opinion with others.
What is one way to increase inclusion in the workplace?
Feeling sorry for someone's misfortune often mistaken for empathy
What is sympathy?
Traditionally attractive people earn higher incomes than unattractive people and receive better job offers
What is one type of unconscious bias, beauty bias?
70 percent listening and 30 percent talking
What is one rule of effective communication in building relationships?
These are three aspects of the belief and culture of Pace that lay the foundation for inclusion.
What is everyone has value, everyone has a story, and everyone belongs?