South Africa
This is 2nd most spoken language of South Africa
Afrikaans
Tyler's iconic dog is the namesake for the backbone of much of Wealthsimple's architecture
Lancelot
This 2015 movie follows a few savvy traders as they become aware of the housing bubble that triggered the financial crisis in 2007-2008.
The Big Short
Our favourite Workforce manager holds a fun accent from which country?
UK / England
This agent is the only one remaining from cohort 1.
Zandi
This iconic mountain is visible all around Cape Town
Table Mountain
Tyler's worked at Wealthsimple for this many years
7 years
This 2013 film chronicles the rise and fall of a famous stock scammer, Jordan Belfort.
The Wolf of Wall Street
This is not a CX Ops team: Program Management, Systems, Client Process
Client Process
How many internal promotions have occurred?
3. PF, Tee, Adrian
This ground breaking surgery put SA medicine on the map.
Heart Transplant
Tyler's favourite summer drink
Rosé
This 2011 film shares the name with the financial process of "picking up the phone" when you owe on borrowed money.
Margin Call
This project named after it's creator is the resolution for routing and optimization.
The Sydra Project
How many trainers have quit WebHelp?
5
These are 2 of the 3 capitals of South Africa
Bloemfontein, Cape Town, Pretoria
Tyler played this sport briefly in University
Basketball
This currency is dominant in SpongeBob's home of Bikini Bottom
USD
Along with the CSAT remodel, this metric was introduced.
CES - Customer Effort Score
This pillar was the original use case when first investigating outsourcing.
Cash
Mandela's Presidency and the fall of the apartheid happened in this year.
1994
Tyler introduced this office drinking game
Dodge beer
Cuba Gooding Jr. delivered his iconic line, “Show me the money!”, in this feature film.
Jerry Maguire
This chatbot containment percentage goal was achieved last quarter.
55%
The name of our first Ops Manager
Leonie Lucas