Blogger John Saito calls this "Little bits of text that guide us through an experience."
Microcopy
This is the first step is a customer journey.
Awareness
What does SEO stand for?
Search Engine Optimization
What do UX and UI stand for?
User experience and user interface
If a user can't tell what a webpage's purpose in a few seconds, it's breaking this copywriting rule.
5-second test.
(I'll also accept "5-second rule")
A call-to-action button might appear on these two steps of a customer journey
Decision and action
List 2 things that make a website rank higher on Google.
- Backlinks
- Keywords
- Social media shares
- Readability
According to this graphic design guideline, you should place your subject in the left or right third of an image, leaving the other two thirds more open.

Rule of thirds
The three Cs of copywriting are: clear, compelling, and...?
Concise!
This step in a customer takes place after a person is already intrigued by the product. It builds the person's trust in your brand through testimonials, reviews, etc.
Decision
These types of keywords are more niche, meaning less people will search for them.
On the plus side, competition for these keywords are lower.
List 3 ways 2 colors can contrast.
1) Light and dark hues.
2) Warm and cool hues.
3) Opposite on color wheel.
What is the purpose of the "bridge" in Before, After, Bridge style copy?
Explains how a product/service will solve the customer's problem.
What are the four main steps in a sales funnel/customer journey?
Awareness, interest, decision, action.
Why would Google's current leaders rather have you stay on the research results page than click on a website?
- Because they don't want you to leave Google.
- Because Google measures success based on # of daily search queries.
THIS TERM includes interactive elements like screens, buttons, icons, and menus.
UI
What is the purpose of the "agitate" in Problem, Agitate, Solve style copy?
Get the customer riled up by showing them how much their life sucks without your product.
An infographic would be helpful at these 2 steps of a sales funnel/customer journey.
Awareness and interest.
These Google bots scan websites and webpages, looking for new information to index.
Webcrawlers or "spiders"
Some websites include a site navigation tool that lets customers see where they are in their check-out journeys. 
What is this UX feature called?
Breadcrumbs