Transaction Line
Systems & Resources
Mystery
Atm Functions
Mystery
100

This individual doesn't own a Chase personal account / product (e.g. someone who cashes their payroll check at Chase but doesn't have any other relationship with us)

What is a Non-Customer?

100

This resource is used to look up authority limits.

What is Chase Answers?

100

Report here if the opening signal is not set within a timely matter.

What is Safe Haven?

100

This is the withdrawal limit for the ATM located inside the branch lobby.

What is $3000?

100

This is the monthly fee for Chase Premier Plus Checking Accounts.

What is $25?

200

This must be filled out when a customer wants to receive funds from their account using their Drivers License.





What is Withdrawal Slip?

200

This system is used purchase money orders.

What is Teller Express?

200

Stop payment fee. 

What is $30?

200

This is the withdrawal limited for the ATM located inside the vestibule? 

What is 1000 dollars?

200

This should be filled out before entering the depository vault.

What is dual control log?

300

Fee for cashier checks.

What is ten dollars?

300

This resource is used to compare checks.

What is Customer Assist?

300

Lost and Found items must be stored here. 

What is General Use Locker?

300

This is the limit for cash advances at the ATM. 

What is 500?

300

This type of audit must be completed when removing an employee from a cash box. 

Separation Audit.

400

This should never be discussed at the transaction line. 

What are investments?

400

This resource is used to verify drivers licenses.

What is ID Checking Guide? Black Light?

400

This is the Wire cut off time (CST).

What is 4pm CST?

400

This type of payment cannot be processed at the ATM.

What is Auto Loans?

400

Paper checks are not available with this type of  account. 

What is Chase Secure Banking?

500

This is the limit in which MOD's can release a wire.

What is up to wire amount?

500

Through this link you can access Direct Deposit Forms. 

What is Forms Online?

500

This is the Chase Value Statement. 

What is "my job is to help you with your financial needs through my team of experts. Can I ask you some questions?"

500

This denomination is available at every ATM regardless of location. 

What is 20?

500

These two states do not have Chase Branches. 

What is Hawaii and Alaska?

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