What payment sources do we accept?
Card, check with approval, never cash.
What did Jarett do before WM?
Worked at The Barn...selling boots!
I would be happy to give you a call at a better time.
Hey, let me ask you something real quick before I let you go.
We do Weed Control, Fertilization, everything to get you a lush, green, weed-free lawn, is that something you would like to learn more about, perhaps, for your lawn?
How long does it take for the WM & MH product to dry?
MH: 20min - 30 min
When will my technician be out?
Within 2 weeks probably sooner, we don’t want to overpromise and underdeliver, you never know what the weather will do. We will text you the day before they come out.
Can a customer use different cards for WM and MH services?
No.
He was featured on the September 22, 1947 cover of Time with the caption “He and the boss took a chance.”
Who is Jackie Robinson
At what point does a WM technician call or text a customer before an application or inspection?
They don't! Is is not standard for a technician to call or text prior to servicing our customers.
When do we treat for Dalligrass and how many apps?
Only in the fall. 2 apps, put down two weeks apart.
What do we do if they do not have an email?
If a customer does not have an email, we will mail their confirmation, but they need to call us after each visit if they need their invoice. They will not get any notifications we might send out warning of drought or bronzing etc.
How long do we recommend a customer wait to mow their lawn?
Ideally, 2 days before and two days after we treat.
Finley has 5 animals, what are they?
2 dogs
1 cat
1 frog
1 iguana
True or False: The Weed Man standard is to treat all new customers within one week.
TRUE!
How long/ how soon should product be watered in and how often should you water?
All products need to be watered within 7-10 days (raining counts). 3x/week for 45 minutes - 1 hour promoted deep saturation of water, which promotes deep root growth.
"I’m so glad I caught you because a professionally maintained lawn can increase your property value by 10-15%. It's a great way to spruce up your place and make a great first impression."
Can you list off all of our discounts?
PP 5% (7% military PP)
SOC = 50% off first app
The first ten words on the screen at the beginning of the film Star Wars?
“A long time ago, in a galaxy far, far away?”
How long do you have to wait in between treatments?
21 days but you do not have to keep up with it, we do that, just let us know if you need a re application and we will be out there as soon as we can do that re app. We do not want to over treat.
How long will it take to see results with weed control?
You will see results as we go along, the weeds will take 7 to 10 days before you see them turn yellow, if you still have weeds after 3 weeks, please give us a quick call and we will have your technician back out to re- treat with 24 to 48 hours weather permitting.
Can we do anything about damage due to dog urine?
Our fertilizer is designed to fill in bare spots, however the problem lies with the continued use of the same area (just like parking a car on the grass). Our fertilizer will cause the grass around it to try to fill in that area, but if the dog continues to use the same area it will not allow grass to grow.
Who is the founder of Weed Man Lawn Care?
Des Rice
What is the name of Gail's animals?
Maggie Rose and Rio
What are our 6 Sales Deliverables?
Energy – match or exceed your prospect with tone, pace, and personality
Know the script – deliver with confidence
Active Listening – Listen to understand instead of listening to respond
Ask great questions – Learn your prospect and what their lawn goal is
Solve problems – Sell the solution to their problems
Strong close – be confident and ask for the sale
Number of apps for MQ, Fire Ant and MC?
MQ: 6 apps (see MQ script)
FACG: 1 app - 1 year guarantee (Free re-apps)
MC: 1 in spring or 1 in fall depending on when they are present. Covers a 3 month window. If they have any issues call us and we will set up an inspection.
How do you respond: "I'm not going to go with Weed Man right now."
"If you're not going to have Weed Man take care of your lawn, what are your plans this year?"