Product
The driver was in a crash and injured another person. It’s a serious injury, and they need surgery plus other medical care. This will end up costing a lot of money. In this case, the driver can rely on their ____________ coverage to help in this situation.
Liability
What is the 3rd step in the Griffin Hill Sales Process?
Solution Presentation
Which Okta app will allow you to access your paycheck information?
Workday
What is the highest severity tier infraction?
Tier 1
The progressive RideShare endorsement fills the gap between the selected _________ deductible and the deductible of the ____________.
Personal Auto; TNC Policy (transportation network provider/coverage)
If you have a customer who is concerned with not having enough coverage if they were to collide with an animal, what coverage can you recommend to help them understand their insurance coverage options?
Comprehensive
What is the first section of your griffin hill sales process?
Case Open
What dialer system is used to conduct phone calls at the Vivint Insurance Agency?
Five9
If an agent does not state their FCRA statement with a customer it will result in a ________ infraction
Tier 1
What does CLUE stand for?
Comprehensive Loss Underwriting Exchange
What does PIP coverage stand for?
Personal Injury Protection
Which section of our sales process will we set up our call agenda and provide the customer with a position statement?
Case Open
Which app name in the search bar to do we need to enter to access Vlocity?
Sales Console
Under Branch guidelines homes built prior to _______ will be an automatic Kickout.
1900
What is an ineligible roof type with Nationwide in the State of Kentucky?
Tar Paper
Asphalt Shingles over Wood Shake/Shingles
T-Lock Roofing
What term fits the descriptions? “This type of policy ensures that items are replaced with comparable new ones without accounting for depreciation or inflation”
Replacement Cost
Which sales process step comes after solution presentation?
Closing Interaction
Which system can you access in order to validate your active state licenses?
Sircon
A Tier 1 infraction is considered which of the following?
Final Written Warning
Which Nationwide telematics program is Device Only?
SmartMiles
Under a home insurance policy what would be coverage B?
Other Structures
What are the three steps we want to follow when we are addressing customer concerns and objections?
1. Acknlowledge the Concern
2. Respond to the Concern to State your Value and Overcome the Objection
3. Close the Topic
What does our SMS Magic template state?
This is (agent name) with Vivint Insurance Agency: Thanks for your interest, we would like to contact you via text. Please reply with START to Opt IN or STOP to Opt OUT
Misrepresentation would result in which Tier Infraction? (1, 2, or 3)
Tier 2 Infraction
When we click the “Carriers” tab on our insurance website what Vivint agency code do we find under Travelers?
OM9059