Adverse Event
Insurance
ViiVConnect
Medication
Program Overview
100

Any experience or effect associated with the use of a GSK product in a patient.

What is Adverse Event?


100

This document is issued by an insurance provider and contains essential information such as the policyholder's name, policy number, and coverage details.

What is insurance card?

100

This group is tasked with accurately inputting and organizing documents within a centralized system

What is Document Management Specialist (DMS)?

100

This medication is considered a Pre-Exposure Prophylactic (PrEP) 

What is Apretude?

100

The person you should contact if needing a schedule adjustment (ex. running late) 

What is the Training Supervisor?

200

When speaking with a caller, we ask if someone from this team can contact in regards to the report.

What is the safety team/ pharmacovigilance team? 

200

This part of Medicare helps cover outpatient care, doctor visits, preventive services, and some home health care.

What is Part B?

200

Agents will continue to walk with the Patient throughout their journey to therapy.

What is Patient Navigators?

200

These oral medications have PD in their name 

What is Tivicay and Triumeq?

200

How long do you have to communicate running late before it is considered an occurrence? 

What is one hour? 

300

The amount of time allowed to submit an adverse event 

What is 24 hours?

300

This pharmacy network contract is what ViiV utilizes to receive specialty medications from pharmacies. 

What is Limited Distribution Network?

300

Determining patients' insurance coverage for a desired product 

What is Benefits Investigation?

300

Test the tolerability of medication prior to starting the injectable 

What is Oral Lead In?

300

How many hours of UTO are able to be used before a Performance Improvement Plan is established? 

What is 30 hours of PTO?

400

An AE needs to be reported when a patient who is on a ViiV medication and states they're pregnant

What is True?


400

Contracts with employers, telling them that they have ways to get around paying high specialty drug pricing.

What is alternate funding program?

400

This signature is valid for up to one year 

What is HCP signature?

400

This injectable contains 2 medications, cabotegravir and rilpivirine. 

What is Cabenuva?

400

How long before individuals can use their PTO?

What is 90 days?

500

This team reviews AE reports before submitting to Reportum. 

What is Auditing Team?

500

Specialty Pharmacy will bill the medical plan to obtain injectable medications 

What is Assignment of Benefits?

500

These calls are used for outreach with Do Not Contact Centers 

What is Single Point of Contact?

500

ViiV is a part of this larger Pharmaceutical manufacturer.

What is Glaxo Smith Kline (GSK)?

500

If you need a timesheet adjustment, what 2 things must you do? 

What is leave a comment and notify your supervisor?

M
e
n
u