Systems & Sites
Western National
Products & Coverages
Building Navigation
Miscellaneous
100

Where do you request time off?

Paylocity

100

What are Connectiveness, Empowerment, and Accountability?


Western National's Core Values

100

True or False?

An Umbrella policy is a type of Excess Liability policy.

True. An Umbrella policy is a type of excess liability policy designed to protect against catastrophic losses that "drops down" and provides excess limits when underlying policy's occurrence and/or aggregate limit(s) are exhausted by claims payments. Unlike "following form" excess liability policies, an Umbrella will also provide some protection against claims not covered by the underlying (Subject to an SIR)

100

Name 3 places you can store your lunch

1.) 3rd floor pantry fridge

2.) The "Lunchbox" Pantry off of the Lunchroom

3.) Your desk station 

100

You are sick and need to call in. Who do you contact?

Your manager.

Rachel's Cell is 612-619-7254. If she is unavailable, reach out to one of the other CL managers (Kim Staples, Kelsey Jenkins, Jim Harrington).
**Always OK to text her even with PTO if necessary/emergency/outside of working hours. She can communicate to the managers as needed**

200

Where would you go to update your goals?

PerformYard

200

What is Grapevine?

Western's intranet that is updated daily with company news, events, and announcements. It is a source for information and resources for employees

200

A visiting Agent tripped and fell on his way out of the office while on-site for a conference. What kind of policy would provide coverage for his medical expenses?

A Commercial General Liability Policy (CGL).

200

What are all of the conference rooms named after in the Edina office?

Minnesota lakes

200

Who would you contact if you have a question about a New Business Submission, PCR, or a Renewal you are working on?

The Underwriter (UW) or Underwriting Associate (UWA) assigned to the account.

300

Where is the first place you should look for a PolicyCenter procedure?

Apollo Connection

300

What is Western's Mission Statement?

"To act with integrity in the service of others"

300

What kind of policy would provide coverage for an ATV?

Inland Marine.
IF the low-speed vehicle is licensed for road use and subject to state auto laws, then it can be scheduled on a Commercial Auto Policy.

300

Your laptop won't turn on! Where do you go if you need assistance?

The Service Desk on the second floor

300

Cortney Gramley, Lori Pedersen, & Darlene Johnson

Who are the 3 Edina Team Leads?

400

Where can you find the Institutes instructions and request forms?

On Grapevine on the right-hand side through the Total-Rewards Site - WN/UIC tab

400

Name the 3 writing tiers for Central Region (bonus points if you can rank them from lowest to highest rates). 

Western National Assurance (cheapest)

Pioneer (Middle)

Western National Mutual (Highest)


400

True or False?
A manufacturing company recently installed a large piece of equipment to their new warehouse. This new piece of equipment would be covered on a Commercial Fire (Property) policy under Business Personal Property (BPP).

False. Anything that is permanently installed on/in the building would be included in the building valuation and covered under the building limits.
(Think - if you turn a building upside down, anything that falls to the ceiling is covered as BPP)

400

What is Harriet?

Harriet is the training room located on the far East side of the building on the second floor.
400

Navigator Policy

What is the new internal branding for PolicyCenter?

500

ThrivePass

ThrivePass is a technology platform that provides personalized employee benefits and wellness solutions, including lifestyle spending accounts, tuition reimbursement, and flexible perks focused on innovating employee benefits by offering a holistic suite that supports physical, mental, emotional, and financial well-being throughout the employment lifecycle. Its platform allows organizations to streamline benefits administration, reduce administrative burden, and enhance employee engagement by giving employees the flexibility to choose benefits that matter most to them 


500

True or False?
The Mutual Creamery and Cheese Factory Fire Insurance Company of Minnesota was formed in late January of 1900.

True.
The name of the company was changed to Western National Mutual Insurance Company in 1970.

500

What is the purpose of Auto Symbols?

Auto coverage symbols are Arabic numerals used to denote to what category of autos a commercial auto policy's various coverages will apply (e.g., owned autos, hired autos, nonowned autos). They are crucial in defining the policy's scope of coverage and appear in the declarations page of the auto policy. 

500

Where is the mailroom located?

The far East wing of the first floor.

500

Where would a Support Specialist pull a Lost Cost report for a location to rate property exposures?

Prometrix (integrated into PolicyCenter)

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