AIS
Where is AIS headquarters?
Dallas TX
What is Waystar/Zirmed?
Our Clearinghouse
What department verifies benefits and obtains authorizations?
Intake
True or False: We manufacture intrathecal pain pumps.
False: We are only the supplier of the medication used in the pain pump.
What does AIS Healthcare specialize in?
Targeted Drug Delivery and comprehensive pharmacy solutions.
What system do you use to look for records?
Lynx
This department sends claims to the insurance companies.
Billing
Chronic Pain, Failed Back Surgeries, Cancer Pain, Rheumatoid arthritis, Nerve Damage, Spasticity, Cerebral Palsy, Multiple Sclerosis, Stroke, Brain Injury, Spinal Cord Injury
What two locations are our state-of-the-art TDD compounding pharmacies?
Dallas TX and Ridgeland MS
Do you have to log into the VPN to use CPR+ and Lynx?
Yes. You can access email and teams but must be logged into the VPN to access the systems and network drives.
This department answers the phone, welcomes new patients, works patient collections and helps with our Financial Assistance Program.
Financial Concierge Team (FCT)
True or False: We ship large quantities of compounded drugs without individualized prescriptions.
False: All prescriptions are individualized to the patient's needs.
True or False: AIS never goes above and beyond and only follows the guidelines set by the FDA and other regulatory agencies.
False!
This program is used to combine separate PDF files.
PDFSam
This department sorts though all the mail and uploads it to Lynx.
Document Management
True or False: Intrathecal drug delivery is the method of administering medication directly to the patients blood stream.
False! Medication is administered directly to the intrathecal space inside the spinal cord.
Advanced Infusion Solutions is the dba for what company name? (Hint: Not AIS Healthcare)
Bond Pharmacy Inc
Use this program to help stay organized. (Hint: It's where the Training Notebook is.)
OneNote
What department works denied claims?
Collections
We ship our compounded medications directly to the patient.
False: A syringe is never put in the hands of a patient. They are shipped to the doctors office or home connect nurse.