HVAC
True or False. During a maintenance we will clean the coils.
What is False
How much insulation is recommended for the attic?
What is 14.5" - 21.75"
How many HVAC tune-ups does a New PFP member get a year?
What is a 2
True or False. We must have home owner permission before scheduling an appointment?
What is True
Whose name does the account get built under for a Commercial property?
What is the Business Name
What does a manufacture warranty cover?
What is Cost of Parts
Which insulation does not settle over time?
Whats is Fiberglass
If someone is canceling their PFP, what is the email address you send your form to?
What is cancelpfp@parkerandsons.com
What is the name of the website we use to clock in & out or submit time off?
What is UKG (Ultipro)
Whose name does the account get built under for a Landlord/Tenant property?
What is the Landlord
List the 3 different parts of a Captura System.
What is
HEPA Filter
Polarized Media Filter
UV Light
What BU & JT would you use to schedule an Insulation Quote?
What is
BU Insulation Sales
JT Insulation Estimate
If you have to give away a free maintenance plan to prevent a customer from canceling, what is the email address you send your form to?
What is familyplan@parkerandsons.com
What is the name of the Teams chat that you check to see what same day services we can schedule?
What is Service Updates
What is the diagnostic fee for a commercial job?
What is $129
What does the 10 mean in JT: 1 UNIT PTS 10
What is the HVAC System is 10 yrs or older
What are the 2 major types of attic Insulation?
1) Cellulose
2) Fiberglass
How much does the 1 year 1 Unit PFP Cost the Customer on the New Plan?
What is $153.89
What is the quickest way to communicate with dispatch?
What is TEAMS
How much is a realtor inspection?
What is $229
How much is a Duct Cleaning for a non PFP member?
What is $997
What are the disqualifiers for an Insulation Lead?
What is:
1) No Attic (Mobile Home or Manufactured Home)
2) Insulation Projects that have been done in last 10 yrs
3) Home is under 10yrs old
4) Insulation has been quoted by Parker in the last 2 years
What is the acronym for a Legacy HVAC & Plumbing PFP, Monthly w/ 2 Units on the Parker Family Plan?
What is MBTRSV2UN/P
Who do you email to fix a time punch?
Who is:
1. Theresa Flores
2. JC Rodriguez
3. Jose Coronado
4. Ryan Hagen
When do we need to collect a payment method prior to service being scheduled?
What is
1. Scheduling a Commercial Job
2. Scheduling a Rental Job
3. Scheduling a Realtor Inspection
4. Scheduling a job where the home owner will not be present.