Uniters
Under the 0004 plan provided by Guardian, a customer loses their right to a claim if they wait longer than this many days after the "Goof" occurs to report it
30 days
While most items under this protection plan are covered for 5 years, this specific product type boasts an extended coverage term of 10 years.
Power Bed or Adjustable Base
2 inch crack against the grain on the corner of a nightstand on day of delivery
Damaged on Delivery
A fabric designed to look exactly like leather.
Performance (breathable) fabric
8-inch seam separation on a LSF sofa seat casing, 6 months after delivery
Service
Even if a pet is responsible, the 0004 plan specifically refuses to cover claims involving these three "body parts" of an animal.
Beaks, teeth, and claws
To keep your coverage valid, you must report any accidental damage or stains to Uniters within this many days of discovery.
60 days
Fading leather on the headrest of a recliner after 2 years in the home
Is wear and tear
4 types of recliners
What are power, manual, lift and push back
Top right dresser drawer has a 2 inch crack with the grain on DOD
Parts
While accidental coverage starts immediately, the 0005 plan specifically covers manufacturer breakdowns and structural defects during this specific time frame.
2 through 5 years coverage.
According to the coverage chart, this specific category is the only one that includes protection against "Stains from gum".
Area Rugs
4 inch crack with the grain on a dresser side panel 4 months after delivery
Is a Manufacture Defect
5 inch crack with the grain on the side of a nightstand 2 months after delivery
Even Exchange
Unlike general accidental stains, the 0005 plan will automatically deny a claim if this specific substance causes damage to an electrical component.
A spill
While both "Fabric & Leather" and "Wood & Solid Surface" products are covered for burns and liquid marks, only "Fabric & Leather" items are covered for these 6-inch marks.
ink pen, crayon, or marker marks
1 inch tear in the center of a seat casing 6 months after delivery
Is Customer Caused
Small "defects" added to a piece of wood furniture by the vendor to give it a unique and/or antique look
Distressing
Discoloration in a marble tabletop was reported 2 days after delivery
Educate the customer
To be covered, damage must be a single incident; the plan will not accept claims for this, which refers to the gradual buildup of multiple stains or damages over time.
Accumulation of damages
Under Plan U002, if a technician cannot fix your furniture, you're out of luck, because this plan's coverage is strictly limited to this 2-word phrase.
Service only
Black sofa on the Sales Order, Blue Sofa delivered, Customer wanted a Black Sofa
Is picked wrong
This is the standard range of days required to fully break in and get used to a brand-new mattress.
30 to 90 days
Split bed rails with the grain of the wood, 10 months after delivery
Even Exchange