Salesforce/Triaging
Name the tab that is used to see a company's admins.
What is Contacts?
Feature where ALL employees' access can be updated at the same time
What is Employee Self-Service Default Configuration?
Click path to where a manager's access can be updated in detail
What is People > Manage Users > Manage User Access
Area/tab that houses the employee's email address
What is Demographics?
Company tab that contains the Account Owner
What is Details?
Name the type of access that employee must have to view PII.
What is Full Employee Access?
Feature where ALL managers' access can be updated at the same time
What is Manager Self-Service Default Configuration?
Feature that allows an employee's pay to be set up to pull in automatically in payroll
What is Auto Pay?
Company tab that contains the additional features a client has purchased
What is Assets?
Field of access in ESS that allows an employee to view check stubs.
What is Payment History?
Field of access in MSS that allows managers to edit timecards
What is Time & Attendance -> Timecard Edit?
What is Workplace Info?
Area of Netchex where you can verify a company's admins
What is Maintenance > Security?
Name the area/tab of where an employee can upgrade his/her access.
What is Account Management?
Manager is not receiving emails when an employee requests time off. Name the click path that will need to be taken to check the email event.
What is Product Suite > Maintenance > Human Resources > E-mail/ Text Event Configuration?
Area/tab that allows clients to store employee documents - not visible to the employee
What is Employee Files?
Name the 401K companies that we integrate with.
What is Ameritas, Human Interest, and TransAmerica?
Employee already has an email in use with Netchex. Name the feature that allows us to remove the email from his/her prior account.
What is Release Email?
Manager is not able to view an employee. Name the first area to check why this is occurring
What is Manage User Access?
Feature/tab that allows clients to split an employee's pay between multiple departments
What is Scheduled Labor Allocation?