Webex Teams
Industry Terminology
Merchant Funding and Front Ends
Partners
New Account Setup
EVO Sites
Account Types
100

GIFS and Personal Spaces

What you should never do?

100

AUTHORIZATION

What is Initial verification that a cardholder is able to pay for transaction

100

NGTrans, Chase, Global, TSYS

Who are our current front ends?

100

Sales Partners

Who are Reseller, ISO, Elite, ISV

100

Integrated Payments

Who is Tampa

200

Threads

How to respond to a conversation

200

ADJUSTMENT

what is a Changes made after the initial transaction is authorized

200
Owned by EVO

What is NGTrans

200

Boarding

Who Sets up merchant accounts in all our systems to ensure everything runs smoothly.

200

B2B

Addison, TX

(aka Dallas)

300

Good Morning and Good Night

What do you say at the beginning and end of each shift?
300

CAPTURE

What is Process of resolving authorization and collecting the funds authorized

300

Owned by Chase

Payment Tech

300

Sales

Works with partners to close merchant leads.

300

eCommerce and Direct

Addison, TX

(aka Dallas)

400

Thumbs Up

How do you knowledge someone post that does not require a response

400

SETTLEMENT

What is Transferring money to merchant from cardholder, often after fees deducted

400

Currently going through Demise Project

Chase Payment Tech

400

Strategic

Provides analytical support, including possible rates and residuals when opening new merchant accounts.

400

Channel 002

Who is Tampa
500

@

How to tag someone in Teams

500

Reseller

A partner who sells integrated POS solutions, partners with us to offer credit card processing, and provides support and training to merchants.

500

Resource online

Tool for Chase to view transactions

500

Risk & Underwriting

Review merchant applications, financials, and transactions to determine risk associated with merchant.

500

These accounts are specifically for online processing, though some merchants in our other account types also process online.

Who are eCommerce Accounts

M
e
n
u