Cancer Products
Client View
Customer/Agent Referrals
Critical Illness
Disability
100

Provides Lump Sum upon Initial Diagnosis of Internal/Malignant Cancer 

What is initial Diagnosis Rider?

100

Information found on the Payor Premium list?

What is PTD, Frequency and Amount per policy?

100

Customer with no policy calls in to inquire on getting a policy

What is ask customer if employed and if employer offers Colonial life insurance?

100

W/REC

What is with recurring benefit on a CI Policy

100

Time in which no benefits are payable

What is Elimination Period?

200

Riders Specific to Cancer Policy 

What is Progressive pay and Initial Diagnosis Riders?


Double Jeopardy

Explain how the benefit for each rider works

200

Accumulated amount for all Inforce Policy

What is Client tab>premium Quote?

200

Level on the agent hierarchy that can be referred

What is from Producer up to DGA no one above the DGA

200

MAX benefit on GCI6000 or GCC policy 

What is no lifetime Max

200

Pre -Ex 

What is a condition in which a member has received treatment, medication or advice for 12 months prior to taking out an insurance policy then file a claim for same condition within the 12 months of the CED?

300

The steps we use to calculate the benefit for Initial diagnosis pay out?

What is Client Coverage list>Highlight the Policy>Plan benefit list to view dollar amount> Then>Coverage list>Premium detail screen for units purchased.?


300

Used to determine next PTD based on policy frequency.

What is the effect date?

300

Agent referred for Enrollment request & inquiries

What is Sales Agent?

Double Jeopardy

What are agent incentives?

300

Max benefit on a policy w/rec

What is 3X face amount

300

ADL

What is Activities and daily living?

400

Documentation a customer needs to submit for a cancer claim.

What is Pathology report, completed claim form and hospital or doctors bill?

400

Date in conservation letter has expired

What is customer will need to apply for reinstatement?

Double Jeopardy

What are the steps and what must be ordered for reinstatement?

400

Customer with  A & J Policies wanting to replace spouse.

What is submitting Agent Referral email and advise customer they will receive an agent call within 3-5 business days.

Double Jeopardy

What policies can a member obtain without being employed?

400

Building Benefit Rider

What is build a $1000 per year up to a max of 10 yrs while policy is in force and provides lump sum upon diagnosis of a CI?

400

Policy reviews for 2500 for per month for up to 3 months with a 14 day elimination period. Customer receives full benefit pay out

What is $7500?

500
What is processing time for cancer claim?

What is 10 BD?

500

Customer has a claim inquiry

What is navigate to the claim list to view update on the claim?

500

Removing a spouse or rider from the policy

What is send customer Request Form and have them complete section 1, 4, 7 & 8 and return to us.

500

On a recurring CI Policy 

100% of face amount 

25% of face amount 

What is new condition separated by 180 days?

What is same or related condition separated by 180 days?

500

Documentation needed for filing Disability Claim

What is Claimant statement, Employer and Physician Statement?

Double Jeopardy 

What is subsequent disability and what are the rules?

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