Leadership
Its benefits include a commitment to safety, fosters a culture of change, and establishes lines of communication.
What is a Walkround?
Gauge reactions, incentivize, and identify champions
What is to build Desire?
Fight, flight, freeze, and fawn
What are the common conflict responses?
Lacks Transparency, WIIFM, Impact, and Why
What is Ineffective Communication?
Actively Participate, collaborate, connect the why, and continuous learning
What are the Leadership Activities?
To set goals, stagger changes, and adjust processes
What is develop Ability?
It is not avoidable or negative
What is Conflict?
Lacks Listening to Dissenters and Change Mgmt.
What is Resistance to Change?
Styles that include telling, selling, participating, and delegating.
What is the Situational Leadership Model?
Fill skill gaps, provide adequate & relevant training, and information.
What is impart Knowledge?
Restores trust, facilitates accountability, fosters psychological safety...
What are the benefits of Conflict Mgmt?
Lacks feedback, rewards, recognition, and accountability mechanisms
Being humble, curious, and modeling fallibility and personal accountability
What are the Leadership Behaviors?
Monitor, reward, and communicate at the micro to macro levels
What is Reinforcement?
Competition, Collaboration, Avoidance, Accommodation, and Compromise
What are the Thomas-Kilmann Conflict Styles?
Lacks team involvement, defining the end goal, and acknowledging change
What is Lack of Alignment?
Frame the why, Relationship building, effective communication, and systems and upstream thinking
What are Leadership Skills?
First, announce the change and explain the why.
What is to create Awareness
Active listening, curious mindset, mediation, positive culture, and solution-oriented approach
What are the Conflict Resolution Strategies?
Lacks connection and alignment to the organization and each other.
What is Culture Clash?