High Velocity CC Fraud/Stolen Financials
Spoofing
FIU & Non Reportable Escalation
Random
Queue Names
100

These type of cards are not considered when evaluating HVCC because there is no risk for a Chargeback

Gift Cards

100

What are the two most common deposit amounts with accounts displaying the spoofing MO

$5 & $10

100

Which has higher priority when escalating to FIU? Stolen Identity or Stolen Financials

Stolen Financials

100

What was one of the systems we used before transitioning into service now?

Sift / ZD

100

Accounts in this queue were flagged for suspicious casino and sportsbook wagers

Gameplay Score

200

What is the most common WAGER pattern with users committing HVCC?

Quick cashouts or very low risk wagers

200

What is the most common market users wager on 

In play tennis

200

Where do i escalate a group of 7 accounts for possible stolen identity?

Non reportable

200

What slack channel can i find what work i have to do for the day?

Pod 3 assignments
200

What is the name of the queue we are still using and pulling from sift

Suspicious Depositor 

300

what is the most common DEPOSIT pattern with users committing HVCC

large dep spike or large amounts of cards with multiple declines

300

what flags are used when a user has the spoofing banner present in GC

Banned/Stolen Identity

300

How many accounts meet the criteria for an FIU escalation?

10+

300

Which pod works on the payments and WDs side?

Pod 4

300

what is the name of DK's in house fraud queue (the one we created)

Dep Model Feedback/ Dep Model

400

what flags are used when flagging an account with HVCC activity under 5k?

Banned and Stolen Financials 

400

what flag is used when there is no GC banner present

Suspected Highrisk Spoofing

400

How much $$$ in total deps/wds/declines meets FIU escalation criteria?

5,000+

400

What is the name of the tool we use to search for payments info, phone #, etc?

Query Tool / Query Runner

400

This queue contains cases that have been sent to us from the traders and other departments

Risk Monitoring Escalations

500

What flags are used when escalating an account over 5k+ in dep and WD attempts

FIU and Fraud Review

500

True or False. If a user is locating with other accounts flagged for Suspected high risk - we can ban the account

False, You can only ban if the spoofing banner is present.

500

what flags are used when we are escalating a possible underage user

FIU and Suspected underage

500

who is the VP of Risk ops?

Brad Craft

500

These accounts were flagged because of their suspicious activity when signing up for their account

Registration score

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