Conflict
Any action in which an individual is treated unjustly based on a group, class, or category a person belongs to
What is discrimination?
Pay information can be found in the...
What is company handbook?
The absolute simplest method of motivation is through...
What is fear?
A group of people (typically 3 to 25) who work together towards a common goal
What is a team?
What is the first step to decision making?
What is identifying the real problem?
A type of difficult associate who is very good at a few skills but lacking in others
What is unbalanced.
Trained trainers, and objectives and benchmarks are part of a...
What is successful training program?
Both fear and stick-and-carrot motivational methods are generally used in what type of leadership?
What is autocratic?
_______consists of influencing people’s behavior...
What is leadership?
_________ involves telling someone what you want and exactly how they’re going to do it.
What is directing?
Condition or state of orderly conduct & compliance with rules, regulations and procedures.
What is discipline.
When you have a list of tasks, which thing should you do first?
What is the hardest thing?
One of the main theories in the study of motivation is Frederick Herzberg’s...
What is Hygiene-Motivation Theory?
____________makes sure a job gets done...
What is management?
When you delegate something but then the work comes back to you it is called...
What is reverse delegation?
Attached to previous write ups, next step is suspension
What is final documentation?
The best way to give yourself some breathing room in the kitchen is to...
What is arrive early?
Baseline salary, Safe working environment, Comfortable working environment, Leadership, Having clear goals
These are all...
What is hygiene factors?
What is the first stage of building a team?
What is forming?
Not communicating clearly is...
What is a common mistake in delegation?
Getting fired for filing an OSHA complaint would be...
What is unethical termination?
If you’re getting distracted or upset, what should you do?
What is stop and take a few deep breaths?
In 1960, MIT management professor Douglas McGregor developed the idea of....
What is Theory X & Theory Y?
What stage of team building does the leader turn into the delegator?
What is performing?
If delegating didn’t work out, what should you do?
What is look at where it went wrong so you can avoid making the same mistakes twice.