Hard or Soft Skill?
Welding
Hard Skill
Which pillar involves showing up on time and keeping commitments?
Accountability
What is one strategy to help avoid being late?
-Plan Ahead (Gas, traffic, rides etc.)
-Set Alarms
-Leave Early
-Have Clothes/Equipment Prepared
Both
A coworker listens when someone has a different opinion and doesn't mind that they disagree.
Respect
True or False
Being busy always means you're being productive.
False. Being productive means working on the right priorities, not just staying busy.
Typing
Hard Skill
A co-worker whoe deosnt show up on time and only ever does the bare minimum is lacking in what pillar?
Work Ethic
Jamie has a project due tomorrow, but spends the evening watching TV instead. What is this called?
Procrastination
Active Listening
Soft Skill
When you show up to work prepared to do your job with proper equipment and clothing you are demonstrating which pillar?
Appearance
What is the difference between urgent and important?
Urgent-Needs to happen quickly to avoid negative consequences.
Important- Will have a large impact on a project or progress.
Team Management
Both
How would you use effective communication with a customer who is getting angry about a mistake that another one of your coworkers made?
-Active Listening
-De-escalate
-Speak Calmly
Chris has five assignments to complete. Instead of making a plan, Chris jumps between each assignment without finishing any of them. What could Chris have done differently?
Create a plan or checklist, prioritize tasks, and complete one task before moving to the next.