Types of Returns
Pharma Orders
ER's
Programs at McKesson
At the DC
100
This is the most common return processed and product must be in perfect condition.
What is a saleable return?
100
GATP stands for this.
What is Global Availability to Promise?
100
When you have resolved a call that does not need to be escalated you change the status to this.
What is Closed on first call?
100
CSMP stands for this.
What is controlled Substance Monitoring Program?
100
DC 120 will send you this number of tote ties when ordered.
What is 10?
200
I was billed for this item but it is not in my tote. This call is logged as a......
What is a shortage?
200
If you are on the Sales order screen and need to check stock for a new item you can select this Icon.
What is the input fild help icon?
200
When you save an ER it generates a transaction number and automatically ties to the ________ ______.
What is the interaction record?
200
This is an FDA approved risk management system that tracks specific products from the wholsaler to the patient to control prescribing.
What is iPledge?
200
DC110's Business hours are....
What is 8:00AM-5:00PM?
300
I let this item sit on my shelf and expire but I want to return it. This is a _____ return.
What is an outdated return?
300
Omit code "O" means this.
What is McKesson Limiting Supply Allocation- Equitable Distribution?
300
There are this many main catagories For Extended Resolutions in CRM.
What is 7?
300
The purpose of this program is not to punish our customers but to protect them from stockpiling by other customers.
What is Equitable distribution?
300
DC115 customers process there c2 returns using this system.
What is McKesson Connect?
400
This return is for a product that the vendor is requesting the pharmacy remove from inventory.
What is a recall?
400
This is the SAP transaction used to confirm your order once submitted.
What is YSOS?
400
True or False: All Extended Resolutions have the same required fields.
What is False?
400
This program leverages relationships with manufactureers to provide competitive price and market basket savings to pharmacies.
What is OneStop Generics?
400
DC128 VP is named....
Who is Anthony Dolan?
500
Customer has a bottle that the pills stink, you advise them to call the vendor and log the call under this ER.
What is DC/Complaint/Defective item?
500
FEOP format is:
What is YYJJJSXXXXX? Year, Julian Date, FEOP system, Sequence number?
500
This transaction is used to add additional lines to the line items list.
What is insert?
500
This is an autoship program that allows customers to stock promising new brand drugs fast.
What is Priority Express RX?
500
DC 149 uses this courier for all 700 routes.
What is Texarkana?
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