Week 1
What website do you use to Clock In/Out?
Workday
People First, Last, and Always
All for One and One for All
Your Responsibility Extends Beyond Your Job Description
Developing You Makes Us Better
Don't Accept Complacency
What is the difference between a UB04 form and a CMS-1500 form?
UB04 is used by Facilities
CMS-1500 is used by Professional offices.
Who is the founder and CEO (Chief Executive Officer) of Ensemble?
Judson Ivy
Per the SOPs, is it alright to keep physical copies of patient information, including hand written notes, at your desk?
No. It is a violation for an associate to keep PHI in their home.
What is the Name of the Ensemble Intranet?
TEDI - The Ensemble Difference Intranet
How long do you have to obtain your CRCR certificate?
9 Months from start date
What is EIQ?
EIQ is Ensemble’s proprietary revenue cycle management technology platform
Who is the COO (Chief Operating Officer) of Ensemble?
Shannon White
How often are GIGs completed?
Quarterly
In the Flip Chart, what are the Five Ws?
Who, What, When, Why, and Where
Per the Phishing guidelines, is it okay to share your password with a co-worker who just needs to check something real quick?
No. Never share passwords.
What is Timely Filing?
The time we have to submit a claim, corrected claim, reconsideration, or appeal to a payer.
What is the name of the program that you can do to earn money off your benefits
Sharecare
What are three things that are needed for Missing Insurance Payment?
Bulk check amount, Amount paid on the claim, Cashed or cleared bank, date, The last 4 digits of the bank account number where deposited (if available), Check, EFT, or credit card, Check, EFT, or credit card process date, Cleared date of payment, Check or EFT number, Payer name, Copy of the Check (if applicable) and Remit or EOB, Partial remits cannot be used to post the payment, must be full remit
Where do you find SOPs (Standing Operating Procedures)?
Policy Tech
What does PHI stand for?
Protected Health Information
In EIQ, what is a Watchlist?
A Watchlist is where you can store accounts for quick retrieval for things such as: Pending Payments, Pending Appeals, and Pending Claims.
What is SWAG?
SWAG - Serving With Attitude & Gratitude is Ensemble's associate-led committee serving as the voice for our associates
What does the acronym GIG mean?
Goals Impact Growth
When do you Secure an Email?
If the email has PHI (Protected Health Information) and goes outside of the Ensemble system.
What is the acronym for Health Insurance Portability and Accountability Act of 1996?
HIPAA
What does NPI stand for?
National Provider Identifier Standard
How many states does Ensemble serve?
35 and growing
What day does you 90 days end?
90 Calendar Days + Your Start Date = ?