Consumer Reports
These are systematically ordered and used to evaluate a policy or change.
What are Consumer Reports?
Is a transaction that creates a new policy.
What is a submission?
Is created when additional info or action is required by the agent.
What is a Contingency?
Is triggered when a policy transaction may require UW approval.
What is an UW Issue?
This is sent to the insured and may be triggered by a bound transaction including new submissions, changes, and renewals.
What are customer documents?
89 days is the looksee period for this PC state.
What is OH looksee?
Is the number of days a policy is out of force before a submission is required.
What is 15 days?
This is the number of days an average contingency is open.
What is 15 days?
This tab shows information on potential issues blocking a transaction.
What is Risk analysis > UW issues
This is how often a customer can request a rerate
What is 12 months?
These are three of the potential reports ran in PC.
What are LHR, MVR, PIR, ISI, CHR, UDR, CCA
Changes in company placement can only change in PC during this time.
What is looksee period?
This document is required for all Mutual submissions in IL?
What is a signature doc?
This is left when an UW issue is rejected/not approved.
What is a note and/or a transaction in draft status.
This item may include these documents:
Introduction to Declarations, Declarations, Inserts, Important Notice, ID cards, & Billing agreements.
What is the policy packet?
This determines when an MVR should be order for a submission.
What is CUI3?
Writing existing business as raw new and cancelling existing policies to get a favorable rate goes against this.
What is SF sales practices and Philosophy?
This is not a valid response to a contingency.
What is a policy note.
This is the message the agent will see, in yellow, when an UW issue is present.
What is “Underwriting issues prevent this policy from binding”
Communications related to money, refunds, etc are handled by this department.
What is SF Billing?
VHR provides data on a vehicle based on what key info?
What is the VIN?
If a new customer wants to unfreeze their reports prior to binding a Submission so they can be considered in the eligibility decision, a waiting period of this many days is required.
What is 7 days.
A VIN correction may cause this to change, blocking the agent from binding and creating additional follow up.
What is vehicle purchase date?
The Agent uses this button when attempting to process a transaction with an UW issue and requires UW review.
What is request approval button?
This occurs when info in the consumer reports does not match their location/city/state/zip.
What is an address discrepancy?