Terminology 1
______refers to a situation in which a behavior is followed by no consequences and eventually disappears
Extinction
____ is a persistent pattern of mistreatment from people at work that cause harm.
Bullying
____ ___, refers to the situation in which a behavior is followed by positive consequences and thus is likely to be repeated
Positive Reinforcement
____ ____is the motivation to do work because it is interesting, engaging, or possibly challenging rather than because someone is rewarding us to do work
Intrinsic Motivation
___ ___ are experts who carefully study the workplace, try to identify and isolate particularly dangerous situations, and recommend solutions for dealing with those situations
Safety Engineers
_____ _____, means rewarding a behavior only part of the time rather than all the time
Partial reinforcement
Wages, Salaries, Incentives, Commissions, and Bonuses are ____ financial payments
Direct
________ is characterized as being less aggressive, more patient, and more easygoing
Type B personality
_____ ____ are the characteristics of the work environment that more slowly or systematically, and perhaps cumulatively, result in damage to an employee’s health
Health Hazards
____ is both the act that authorized the U.S. government to create various standards regarding occupational safety and health and the administrative agency that enforces those standards
OSHA
____ _____, refers to any behavior at work that is counterproductive
Dysfunctional behavior
Most clerical, Blue-collar workers and even management are paid based on ______ _ _____
Increments of Time
______, is a general feeling of the exhaustion that develops when an individual simultaneously experiences too much pressure and too few sources of satisfaction
Burnout
_____ ____ is the natural cycles that indicate when a body needs to eat or sleep
Circadian Rhythms
___ determines how a person will exert his or her effort. It represents the forces operating on a person to exert effort, as well as the direction in which that effort will be exerted
Motivation
_____, is an individual difference that allows some individuals to experience less stress when dealing with stressful events and that makes them more effective in dealing with the stress they do experience
Hardiness
Garment workers and sales persons who are paid based on production pieces or sales contracts are said to be paid based on _______
Performance
______, refers to a situation in which a behavior is followed by negative consequences and so is not repeated
Punishment
_____ ____ involves doing things at work that are innovative and that provide some value for the organization
Creative Behavior
_____ ____ ____ is characterized by being highly competitive and highly focused on work
Type A Personality
_______, Refers to people leaving jobs, whether voluntarily or involuntarily
Turnover
Employer paid Insurance (Health, Life, Disability Plans, Vacations, Vehicles, other equipment are ___ financial payments
Indirect
_____ ______ are conditions in the work environment that have the potential to cause harm to an employee
Safety Hazards
____ ____ are the types of motivation theories that focus on how people become motivated and what they are motivated to do rather than on what motivates them
Process Theories
____ is a person’s adaptive response to stimulus that places excessive psychological or physical demands on him or her
Stress