People First
1. Make it Happen
2. Create a Solution
3. Own It
4. Acknowledge
Hint: 4 Steps
What is the Accountability Ladder?
1. People First
2. Collaboration
3. Entrepreneurial Spirit
4. Focus
5. Accountability
What is our beliefs/AEG Core Purpose & Values?/ Core Purpose & Values
1. Riley Fuzzel 150% (+$7,235)
2. Sugarland TS 124% (+$3,188)
3. Cy-Fair Eyecare 116% (+$4,228)
What is the Top 3 Practices for Budget?/ Top 3 to Budget
Practice Exams Booked Exam Needs
Baker Cypress 106 230
Cyfair 89 93
Eldridge 105 107
ECOH 169 308
Lifetime 118 160
MeyerLand 54 44
OakForest 73 70
PennEyeCare 95 85
Rayford 47 54
Rice Village 87 103
Riley Fuzzel 34 49
Springklein 49 66
Sugarland 45 46
Wilcrest 74 75
As a district total exam booked 1,145 , we need 1,491 total need 346 exams.
What is Appointment Needs by Practice?/ Appointment Needs
1. All Boards to be filled out at all times.
2. PM introducing staff recognitions and celebrations.
3. PM to go over SMILE Observations
4. PM to give a copy of last month's MBA/OD Planning
5. PM walks thru the Boards.
6. PM goes over coaching while reoffering to KPI's.
7. Ask for any feedback.
What is expected from Leadership Visit?/ Leadership Visits.
Trivia: (True or False) Hawaii grows coffee beans.
What is True?/ True
AEG Leadership Philosophies
1. People Matter
2. Patients & Customers Matter
3. Results Matter
(Hint: The saying that is usually at the top of this slide)
What is Culture is Deliberate Slide?/ Culture is Deliberate.
1. Spring Klein 60% (-$7,2350)
2. Lifetime Eyecare 73% (-$9,793)
3. Rice Village 78% (-$6,785)
What is the Bottom 3 Practices for Budget?/Bottom 3 to Budget
Practice Marketing Plan
1. Riley Fuzzel - Grand Oaks Banner, Plaque, School Newsletters, School Meetings
2. Spring Klein - Klein Oak Golf Tournament
3. ECOH - Lake View Elementary
4. Oak Forest - Scarborough High School Shirts
5. Barker - Orchestra Team Sponsor
Who is using the Marketing $1,000?/ Marketing 1k
"Use it or lose it"
Ayan to visits as follows:
-Tuesday Eldridge
-Wednesday Barker and Meyerland
-Thursday ECOH & Lifetime
What are DM Visits?/ DM Visits
Trivia: The only food that can never go bad.
What is honey?
PM & Week #
- Ayan Week 45
- Julie Week 46
- Casey/Vicki Week 47
- Madji Week 48
- Mary/Clarissa Week 49
What is Weekly Inspiration?/ Weekly Inspiration.
1. Penn EyeCare 77.6%
2. EyeCenter of Houston 77.4%
3. Oak Forest 70%
What is the Top 3 Practices for CoC?/ Top 3 CoC
- This needs to be completed and submitted in PDF Format to Ayan before every Thursday.
(Hint: RX Acknowledgment Form is in ARC)
What is an ERA?/ ERA
Acuity Way 2 December 3rd
Spring Hill Suites By Marriott
20303 Chasewood Park Dr. Houston, Texas 77070
9am - 4pm
** BRING NAME TAGS, A SWEATER, SANTA HATS **
What are upcoming events/meetings?
Trivia: Weighing about 8 lbs, this is Human Body's largest organ?
What is skin?
KPI Goal Current
- NPS 80 86
- Budget N/A 90.5% or $343,020
- YOY N/A 101.8% Down or $343,020
- YTD N/A 1.8% Down or $1.3 Million
-Exam Utilization 77% 63.3%
-Show Rate 87% 83%
- CoC 56% 63.6%
- Transactions Down 3.7% Wk or 5.9% Yr
- Ticket 3% -5.7% Wk & Month
- Optos 60% 64%
-Warranty 75% 73.9%
-CL Year Supply 50% 39.8%
-Email Capture 100% 80.3%
-Remakes 12.5% 17%
-Staff Payroll 20.3% 21.8%
-Multi Pair 17% 13.4%
-Up for the Week 14 5
-Up for the Month 14 5
-Up for the Year 14 6
What is Week 44 Results?/ Week 44 Results
1. Lifetime 44%
2. Sugarland TS 48%
3. Eldridge 56%
What is the Bottom 3 Practices for CoC?/ Bottom 3 CoC
SBTNs: Due every Friday
MBAs: Due 1st Friday of new month
Staples/Jaos Supplies: One order per month
ERA: Due ASAP every week
Schedules: Due by the 15th of every month
Deposits: Due to the Bank Daily
18 Month Recalls: Due by the second week of the month.
11 Month Recalls: Pre appointing on the schedule
PM to inform DM if purchasing glasses.
What is PM Reminders?/ PM Reminders
"You gotta make a change. You see the old way wasn't working so it’s on us, to do what we gotta do to survive."
- Tupac Shakur
What is the Quote of the Week?/ Quote of the Week
Who would you like to recognize and celebrate??
.:CELEBRATE:.
Practices in the Green for Week 44
- Eldridge
- ECOH
- Lifetime
- Penn Eye Care
- Rice Village
- Riley Fuzzel
- Spring Klein
- Sugar Land Town Square
What is the PCF tool?
Open Enrollment of Benefits begins November 12 - November 27th.
** Let your Staff know to be on the lookout **
When is Open Enrollment of Benefits?
1.Cy-Fair Eyecare
2.Eldridge
3.Lifetime Eyecare
4.Meyerland
5.Penn Eyecare
6.Rayford
7.Riley Fuzzel
8.Sugarland TS
9.Wilcrest