Time to Value
This Dell service suite helps customers get new technology up and running faster, from basic installs to more complex deployments.
What is ProDeploy Enterprise Suite
This service helps efficiently move data from where it is to where it will drive innovation.
What is Data Migration Services
This service helps customers move beyond Day 1 deployment into Day 2 adoption, utilization, and optimization.
What is Residency Services
This Dell offer provides outcome-based operational and administrative services delivered 24x7 with guaranteed SLAs.
What is Infrastructure Managed Services (IMS)
What are the three deployment options in the ProDeploy Enterprise Suite
What are Basic Deployment, ProDeploy, and ProDeploy Plus
This service permanently removes data from devices to prevent unauthorized recovery.
What is Data Sanitization
Residency Services are typically measured and sold based on what?
What are weeks/months (or term-based contracts)
These are the two service tiers offered within Lifecycle Hub Suite.
What are Lifecycle Hub and Lifecycle Hub Plus
This ProDeploy Enterprise Suite tier adds onsite or in-region delivery resources and post-deployment assistance for customers with more complex needs.
What is ProDeploy Plus
This guideline is specifically cited as the standard Dell aligns to for data sanitization
What is NIST SP 800-88 Rev. 1
What is the difference between ProDeploy and Residency?
Day 1 = deployment; Day 2 = adoption, utilization, and optimization
What is the standard delivery model for IMS: 8x5 or 24x7
24x7
This add-on helps address customer-defined deployment scope requests using flexible 4-hour remote or 8-hour onsite blocks.
What is Additional Deployment Time (ADT)
Unlike Data Sanitization, this service is recommended when systems are not operational or won’t be reused.
What is Data Destruction
Who is an ideal Residency customer?
This kind of customer is a strong target for Residency: one going through a new technology transition, with staff capacity or knowledge gaps
What are the 4 Key Events for lifecycle hub
New Hire, Leavers, Device Refresh/retirement, Device repair
Can ADT be sold only with ProDeploy, or can it only be sold separately?
BOTH!
What are the data types supported by Data Migration Services? Name at least 2 types.
These are examples of data types Dell can help migrate: block, file, virtual, cloud, and object
Name the two types of Residency Services? What are the main differences?
Onsite (US based) or Remote, Product or Consulting.
This is the minimum device count that makes Lifecycle Hub Suite a standard offer.
What is 2,500 devices