This is the dot you'll see next to a file which is currently backed up on our Windows product.
What is a Green Dot?
100
This is how often Carbonite Mirror Image creates a new snapshot.
What is every day/every 24 hours?
100
OH NO! I accidentally deleted all my Star Trek/Back to the Future crossover fanfiction! This is the very first (Carbonite related) thing I should do.
What is Freeze Carbonite/set Carbonite to Frozen?
100
This is the price for a one-year Personal Basic subscription.
What is $59.99?
100
You can indicate a wildcard in your Jedi search using this non-alphanumeric character.
What is an asterisk (or star) *?
200
This is the dot you'll see next to a file which has not been selected for backup on our Legacy Mac product.
What is a Red Dot?
200
Mirror Image information is displayed in the bottom portion of the ______ tab.
What is the Backup (or Back Up) tab?
200
This is the data entry in Jedi which will show us how many files (and how much space those files total) the customer has backed up with us during their entire history as a customer.
What is the Running Backup File Count?
200
If a customer wants to back up an external drive and/or make use of Mirror Image, they'll need to pay $_____ a year for a Personal Plus subscription.
What is $99.99 a year?
200
A red date and time will appear in this box to indicate that the customer is currently in Frozen Mode.
What is Recover Mode Time?
300
Homer Simpson might like the status indicator, which indicates that everything selected for backup within a folder has been backed up, but not everything within is selected.
What is a Green Donut?
300
If a customer is unable to boot from a USB device, they will need to create and/or boot from a ________ ____.
What is a Recovery Disk (or Recovery Media)?
300
This is the product you'll want to use if you want to manually manage your own retention settings (amongst others).
What is Carbonite Server Backup?
300
In order to make use of our Courier Recovery service, Personal customers will need a Personal Prime plan, which costs $______ a year.
What is $149.99?
300
This friendly way of referring to a computer is NOT a verifiable piece of security information, and so may be used casually in conversation to specify a computer.
What is the computer Nickname?
400
This is the kind of dot you'll see next to a file which has not been selected for backup on our new Mac product.
What is ABSOLUTELY NOTHING?
400
It's important to be a straight shooter/
And never a bad or poor tutor/
Mirror Image must be/
Utilized just thusly/
To restore to the same old ________.
What is Computer?
400
I'm so sick of thinking up limericks/
I don't know what rhymes with limericks/
This last, final line/
For once will not rhyme/
HOW MANY DAYS AFTER DELETING A FILE FROM A COMPUTER WILL IT BE REMOVED FROM THE BACKUP?
What is 30 days?
400
Speaking of Courier Recovery (I really hope you picked this column in order), if a Personal Prime user wants to make use of this wonderful service, they'll have to pay a one-time fee of: $____
What is $9.99?
400
The limerick you've found, once again/
But be careful, and answer quick, friend:/
To avoid being defeated; your data deleted/
Set Server Delete to _______.
What is Suspend?
500
If the customer is not seeing their dots, they may wish to toggle this setting in the Settings tab of the Carbonite InfoCenter.
What is Display Colored Dots on Files and Folders? (We'll accept Display Dots or similar)
500
This is the Operating System which loads the Recovery Environment from the Mirror Image Drive or Recovery Disk in order to make it possible to Restore from Mirror Image.
What is Linux?
500
Y'arrgggh, matey! Name me at least 4 of the SEVEN Cs! (Of communication) Bonus points for all seven!
What are Clear, Concise, Concrete, Correct, Coherent, Complete, and Courteous. (Wisecracker bonus if you named one of the Seven Dwarves)
500
If a Pro customer wants to use Courier Recovery, it will cost them this much of their bacon:
What is $175.99 (worth of bacon)?
500
This is the link you'll click to see any changes the customer may have made to their email, name, or phone number.