Weekend Trivia

Resolve Duplicate

100

What is the KA number for Resolve Duplicate?

What is  KB1122169 

PS SBS for Resolve Duplicate Management

200

If the Candidate information (legal name, birth date, etc) do NOT match what is in HRDW (candidate and associate in HRDW are NOT the same person), how do we process?

What is 

• Move the candidate to the "Incorrect Candidate Information step" if it the option is available. Send communication to the candidate via ServiceNow email using the "RHO - Email - National ID Update/No Incorrect Candidate Info Task - EN/FR" Response Template in ServiceNow 

- Note your actions in the Workday activity stream, ServiceNow case and close the case

300

How do we process if HRDW reflects "N" as the rehire indicato 

What is Proceed to resolve the duplicate profiles. Workday will auto disposition the candidate

400

How do we process if No terminated Associate profile available to merge or additional candidate profiles are in Workday, and the candidate is found ONLY in legacy systems (HRDW, FIM/IDD) 

What is Note in the case that there are no additional profiles that can be merged and information in legacy system reflects the same candidate prior to Workday

Note: Candidates prior to Workday will not have a terminated Workday profile. Resolve Duplicate Management cases are generated because the candidate was found in legacy systems (HRDW, FIM/IDD)

Continue to Step 3

hire date is within the next 60 days…

Select Contingency

Click “OK” 

Click “Done”

Move to Step 4

The hire date is greater than 60 days out...

Do NOT move the candidate forward. Leave the candidate in “Resolve Duplicate Management” step and the Recruiter can manually move the candidate forward to Contingency when they are within 60 days of their hire date

Click “OK” 

Click “Done”

Move to Step 4

500

When are resolve Duplicate cases transferred to the WOM team 

What is when the 

• Name (legal changes to first and / or last name)
• Changes to  date of birth
• change to national ID's (SSN and / or SIN)

MIC

100

What KA's can is used for MIC cases?

What is KB1122168

PS SBS - US, PR and Sam's Health & Wellness Manage Incomplete Contingency (MIC) or KB1116111  Manage Incomplete Contingencies (MIC) Helpful Hints (Canada) 

200

How do we process cases that whose scenarios are not found in knowledge article

What is cases  should be escalated to a workflow or supervisor before moving forward. 

• Update the Short Description:  of the case to include the following <Requisition Number> (Population code). If the Requisition number and the Population code are present in the Description field it is not necessary to update the Short Description. (Examples: R-8675309 (CAN) or R-1001000 (SAM's) or R-3141569 (WMUS))

300

In Workday what do we check first when processing the MIC cases?

What is verify in Search ServiceNow for all cases associated with the candidate number to verify duplicate cases or other case types. 

400

Can a candidates drug screen be ordered from an unknown collection site and If not what is the process to correct. 

• Candidate Initial Drug Screening Reflects “Unknown Collection Site”
• Resend Candidate Drug Screening using steps provided below in How to Reset/Reschedule Candidate in eScreen (If Applicable) section
• Document case and Close the case in ServiceNow.

What is no and to correct 

• Candidate Initial Drug Screening Reflects “Unknown Collection Site”
• Resend Candidate Drug Screening

500

If the candidate is internal to Workday and has applied externally, Can the candidate profile and existing active associate profile's be merged.

• Decline the candidate as "Candidate Withdrew"
• Note the candidate and WIN in the Work Notes of the ServiceNow case; navigate to the Activity field in the candidate profile and note the ServiceNow case number and duplicate information.
• Use the ServiceNow case to send an email to the Hiring Manager and candidate informing them that the candidate must reapply internally by going to The WIRE/OneWalmart > Me > My Information > Search "Find Jobs" OR by going to The WIRE/OneWalmart > Search "Workday" > Search "Find Jobs"

2020

100

What day did our Office Shutdown 

What is March 15th 2020 

200

Name 5 movies from 2020

What are The Invisible man, Da5 bloods, Bad Boys 4 Life, One Night in Miami, Thor

300

Spreading across the globe, coronavirus aka Covid-19 is thought to have started in which Chinese city?

What was 

Wuhan

400

Basketball icon Kobe Bryant tragically died in January this year. Which basketball team did he play with for nearly two decades?

What is the Los Angeles Lakers

500

Which social media app did Donald Trump try to block in the US?

What is Tik Tok

Random

100

In 2011, Kim Kardashian attempted to become a singer. What is the name of her first (and only) musical release?

What is Jam (Turn It Up)

200

Who were the original three judges on American Idol

Who is Simon Cowell, Randy Jackson, and Paula Abdul. 

300

How many times has Beyonce Performed at the Super Bowl?

What is Twice 

400

What is the name of the 2020 true crime documentary that featured Joe Exotic and Carole Baskin?

What is the Tiger King 

500

Which song lyrics were the most Googled of the year 2020?

WAP

Requisition Supply

100

What KA is used to process MHHR Cases

What is  KB1105916 PS SBS for Manage Hourly Hiring Requisitions

200

If we receive a case for instructions on how to open a hiring requisition for Walmart US Hourly in Workday what will you do with that case. 

What is Close the requisition and send an email via the ServiceNow case to the Hiring Manager on the requisition with direction to open the requisition in Career Preference.

300

If the requisition has a Primary Recruiter and the case is requesting Req edit's  or candidate movements how do we process the case. 

What is Close the Case incomplete do not action the Requisition in Workday 

400

How do you identify if a location is Site Managed or Self Schedule

What is 

• Navigate to Workday
• Search the Requisition number in Workday
• Click the “Requisition Link”
• Click the “Primary Location” link
• If it is a Self-Schedule Recruiting Location there will be a Self-Schedule Recruiting Location link under the Location Hierarchy
• If it is Site Managed, it will only show the location

500

What do we use as a guide when Posting and un-posting Hiring Requisitions for Canada and the US? 

What is the  Posting Guide US and CAN