TRUE OR FALSE
POPA employees are authorized to type a wire form for a member but not handwrite.
FALSE
POPA employees are NOT authorized to complete or make corrections on behalf of the member.
What is the minimum & Max term of a shield loan?
Minimum term of 6 months and a maximum term of 24 months
How much cash back on eligible purchases can a member earn?
1%
Members can earn 1% cash back on eligible net purchases (purchases minus refunds, returns, billing disputes, etc.).
Name the newest hire from Valencia or Dispatch?
Flor Mendoza (Valencia)
Ursla Malae (Dispatch)
WELCOME TO POPA!!!!!!
Name three (3) ways that a member can submit a wire form.
What is the limit for Domestic Wire sent via DocuSign?
$50,000 or less - unless request is for Escrow.
Who is eligible for a Shield Loan?
The member must be employed by any of the following:
>Los Angeles County
Los Angeles County Sheriff’s (LASD), Los Angeles Probation (LAPD), Los Angeles District Attorney Investigators (LADAI)
>Anyone receiving retirement income from LA County Employee Retirement Association (LACERA)
Name two ways in which a member can view Rewards balance.
1.Listed on monthly statement.
2. Online Banking
When is the Annual Membership Meeting
Thursday, March 30,2023
Where can a member find the Incoming wire instructions?
POPA WEBSITE
Under: forms and disclosures/wires
If a transaction appears suspicious, i.e., recent large deposit where source is unknown, elder abuse is suspected, etc.-
Who should you submit email to?
bsa@popafcu.org
and then immediately refer to your manager before completing wire request.
If the member wants to email paystubs; where can they upload their paystubs?
Upload in our secured upload portal in POPA's website and select Lending Department.
When will the member NOT receive a reward distribution?
1. If the rewards earned are less than $1.
2. The Cash Rewards Visa is closed
When are the current Signature pre-approvals good thru?
March 1st - April 28,2023
When the wire is to satisfy escrow, what information is required on the wire form?
Escrow number required: Before accepting the wire form, staff must verify that an escrow number is provided under Special Instructions.
What is the minimum and maximum amount for a shield loan?
$500-$3500
TRUE OR FALSE
Any rewards earned on purchases made by authorized users WILL NOT be added to the rewards total.
FALSE- Purchases made by authorized users WILL be added to the rewards total.
How much discount is our POPA store currently offering?
25% OFF
POPA’s store is now live for you to purchase new shirts and jackets, and everything is 25% OFF for the first month. Please use code POPA2023 during checkout.