OUTGOING WIRES
SHIELD LOANS
VISA CASH REWARDS
RANDOM QUESTION
INCOMING WIRES
100

TRUE OR FALSE 

POPA employees are authorized to type a wire form for a member but not handwrite.

FALSE

POPA employees are NOT authorized to complete or make corrections on behalf of the member.

100

What is the minimum & Max term of a shield loan? 

Minimum term of 6 months and a maximum term of 24 months

100

How much cash back on eligible purchases can a member earn? 

1%

Members can earn 1% cash back on eligible net purchases (purchases minus refunds, returns, billing disputes, etc.).

100

Name the newest hire from Valencia or Dispatch?

 

Flor Mendoza (Valencia)

Ursla Malae (Dispatch)

WELCOME TO POPA!!!!!!

100

Name three (3) ways that a member can submit a wire form.

  • Fax
  • DocuSign
  • In-Branch
200

What is the limit for Domestic Wire sent via DocuSign? 

$50,000 or less - unless request is for Escrow. 

200

Who is eligible for a Shield Loan? 

The member must be employed by any of the following:

>Los Angeles County

 Los Angeles County Sheriff’s (LASD), Los Angeles Probation (LAPD), Los Angeles District Attorney Investigators (LADAI)

>Anyone receiving retirement income from LA County Employee Retirement Association (LACERA)

200

Name two ways in which a member can view Rewards balance. 

1.Listed on monthly statement.

2. Online Banking

200

When is the Annual Membership Meeting 

Thursday, March 30,2023

200

Where can a member find the Incoming wire instructions?

POPA WEBSITE

Under: forms and disclosures/wires

300

If a transaction appears suspicious, i.e., recent large deposit where source is unknown, elder abuse is suspected, etc.-

Who should you submit email to? 

bsa@popafcu.org 

and then immediately refer to your manager before completing wire request. 


300

If the member wants to email paystubs; where can they upload their paystubs? 

Upload in our secured upload portal in POPA's website and select Lending Department. 

300

When will the member NOT receive a reward distribution? 

1. If the rewards earned are less than $1.


2. The Cash Rewards Visa is closed 

300

When are the current Signature pre-approvals good thru? 

March 1st - April 28,2023 


400

When the wire is to satisfy escrow, what information is required on the wire form? 

Escrow number required: Before accepting the wire form, staff must verify that an escrow number is provided under Special Instructions.  

400

What is the minimum and maximum amount for a shield loan? 

$500-$3500

400

TRUE OR FALSE

Any rewards earned on purchases made by authorized users WILL NOT be added to the rewards total.

 FALSE- Purchases made by authorized users WILL be added to the rewards total.

400

How much discount is our POPA store currently offering? 

25% OFF

 POPA’s store is now live for you to purchase new shirts and jackets, and everything is 25% OFF for the first month.  Please use code POPA2023 during checkout.

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