Operations
Meal Plan
Nutrition
FAQs
Programs
100
Name 3 outlets Counselors use to communicate with clients.
What are: Phone, E-mail, and Chats.
100
Name the beverages that count as water servings.
What are: Decaf Coffee, Decaf Tea, Sodium-free Seltzer, Sugar- free Tonic, Crystal Light.
100
State the amount of water a client should drink daily.
What is: 64 ounces, eight 8 oz glasses, half gallon.
100
Name the contents of a client's breakfast on the Women's Program.
What are: NutriSystem breakfast entree, dairy/protein serving, and fruit serving.
100
Name all of the Core Auto Delivery Programs. Name all of the Select Auto Delivery Programs.
What are: (Core) Women's, Men's, Silver, Diabetic, and Vegetarian. (Select) Women's, Men's, Silver, and Diabetic.
200
State the reason why clients do not have to speak with an assigned Counselor
What is: The Counseling Department works as a team.
200
Name the 5 meal occasions for the Meal Planner that complete a day on the Women's Program.
What are: Breakfast, Lunch, Afternoon Snack, Dinner, and Dessert.
200
Name the precentage breakdowns of carbohydrate, protein, and fat for an average day on the NutriSystem Advanced Program.
What are: Carb = 55% Protein = 25% Fat = 20% (5% Saturated)
200
State the recommended amount of exercise for a NutriSystem client.
What is: 30 minutes 3 times per week. Start slow if you are not used to any exercise routin. Always ask a doctor before starting exercise program.
200
State the differences between NutriSystem and Weight Watchers.
What are: No center visits, no counting points, minimal weighing/measuring, NS food prepared, no membership fees.
300
This program is used by Counselors to check interdepartment e-mails.
What is: Microsoft Outlook.
300
For a client with over 100 pounds to lose, name the additional servings that need to be added to the program.
What are: A Carb at Breakfast, a Fruit at Lunch, and a Carb at Dinner.
300
Name the type of flour used in the pasta entrees.
What is: Durum Semolina (a blend of white and wheat).
300
State the time a client obtains a 15% discount on the program.
What is: After the 3rd Auto Delivery order, upon the 4th Auto Delivery order.
300
State the meals listed on a Men's Core Meal Planner.
What are: Breakfast, Snack, Lunch, Snack, Dinner, and Dessert.
400
Name the types of orders that can be placed by Counselors.
What are: A la carte, weekly orders, snack packs, Select 7, Balance, Switching Programs
400
Name the portion guidelines for a dairy/protein serving.
What are: 80-120 calories, a trace of fat (1-3 grams) 12 g carbohydrates, and at least 8 grams of protein.
400
Name the 2 ingredients found in the Advanced Program and name the meal occasion for each.
What are: OmegaSol (lunch) NutriSol (dessert)
400
State the differences between NutriSystem and Atkins
What are: The amount of carbohydrates (NS is not low/no carb), NS provides entrees, NS provides Counseling services.
400
State when a client is charged for an order.
What is: When it ships (website states to make changes no later than 6 pm the day before the order, we recommend no latter than 3 days before)
500
Name ways a Counselor can improve his/her Checlist scores.
What are: Decrease Aux Time, Control the Conversation, Increase Knowledge base, Brand Wrapping/Value Messaging, Ask for post call surveys
500
Name the five functions that every Counselor can perform in INTRA.
What are: Switching packages, Update Web Logins, Cancel Orders in Que, Cancel Bad Funds, and Complete Electronic MIRs
500
Name 3 suggestions for a fat serving from the Grocery Guide.
What are: Avocado, Nuts, Seeds, Oils, Salad Dressing, Peanut Butter...
500
State the average amount of weight loss on the NutriSystem program.
What is: Results Not Typical, 1% of a client's body weight per week, 1-2.5 pounds per week.
500
State the differences between NutriSystem and Jenny Craig.
What are: No centers, no membership fees, more flexibility with the meal plan.
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