Staff Expectations
When working, these two things must always be worn as part of your uniform.
BONUS +25: This should be carried with you at all times.
What is a work shirt/sweatshirt as the outermost layer and a nametag?
Bonus +25: First Aid Fanny Pack and Radio
The type of footwear required to workout in the weight room?
BONUS +25: True/False: Patrons can take their shoes off upstairs only.
What is closed-toed and closed-heel athletic shoes?
BONUS: What is false?
A patron has been dropping weights consistently for about 10 min. How will you react?
What is approach them, apologize for interrupting their workout, inform them that we have a policy requiring patrons to lower their weights in a controlled manner?
This is the preferred shelter location for a tornado.
What is the women and men's locker rooms?
You need a sub. These are the steps you take to get it covered.
Bonus +25: when is the shift no longer your responsibility?
What is post in the group me and reach out to all staff members individually?
Bonus +25: The shift is your responsibility until your name is no longer listed on when2work.
We should do this at the top of every hour.
What is participant counts?
True or False. Chalk is not allowed, with the exception of clear liquid chalk.
False.
All chalk is not allowed, including liquid chalk.
An individual appears to be personal training another patron and they are not on staff as a trainer. What do you do?
What is let them know the policy, get their first and last name, and report it to a supervisor?
True or False. No one is allowed to leave the building during an active shooter lock-down for everyone's safety.
False. People can leave the building if they choose to get somewhere else that is safe, including you.
We only ask that you reach out to Alexis/Indya when you are safe.
Your shift begins at 5:45pm. You can clock in between ______.
Bonus +25: What time are you are you late for your shift?
what is 5:35-5:44pm?
Bonus +25: What is 5:45pm
A piece of equipment is not working or broken. What steps do you take and what type of information should you include?
What is document it in the maintenance binder with the equipment name/number, location, and description; place an out of order sign on the equipment?
Bonus +10: message supervisor
The age requirement for the weight room.
Bonus +25: what includes the weight room
What is 16 years old?
Bonus+25: What is all fitness and cardio equipment
Your teammate is now 5 minutes late for work, what do you do?
What is call your teammate, inform the student supervisor, and notify Alexis/Indya?
A participant is being hostile and raising their voice at you. What are your options?
What is excuse yourself for a moment while you call for a coworker, staff supervisor, or professional staff?
You are on shift with a total of 2 staff members. This is where each staff member should be standing throughout the shift.
What is one person is near the WR desk readily available if a member needs assistance, and the other staff member should be circulating both floors?
The difference between an accident and incident report.
What is- an accident report is for patron illness or injury, while an incident report is for patron misconduct?
This type of drink is allowed in the weight room.
Bonus +25: True/False: Smoothie King is allowed behind the weight room desk only.
What is drinks in a sealable container?
Bonus +25: What is false? Smoothie King must be kept in the Smoothie King lounge.
You are working a 6 hr double shift and would like to take a break for lunch. What should you do?
Bonus +25: how long is your break?
Bonus +50: when can you take a break?
What is radio to the student supervisor that you would like to take your break and and communicate with your partner.
Bonus +25: what is 15 minute paid or 30 minute unpaid.
Bonus +50: what is at least 1 hour after your shift starts or no later than 1 hour before your shift ends?
This is where we direct people in the event of a fire?
What is Chilton Parking Lot?
This is the difference between cleaning touch points versus deep cleaning.
What is touch points are the obvious areas that people touch and sweat on, while deep clean is the top bottom, crevices, or area underneath the equipment?
The certifications that weight room supervisors must obtain within 30 days of hire.
What is American Red Cross CPR/AED for the Professional Rescuer AND First Aid?
These are the 3 techniques fitness staff members are allowed to be a spotter for a patron (Bench press, Dumbbell press, and Squat)?
What is-
Assisting the center of the bar for bench press.
Assisting the wrists for DB press.
Assisting the bar with two people for squats.
A member has been monopolizing the same machine for just over an hour. We are very busy and people are complaining they aren’t able to use the machine. How will you address the situation?
What is ask the patron if they themselves asked to work in; if yes, you can politely encourage the other patron to use weight room etiquette, such as sharing equipment?
An active shooter is in the building, what is the three step plan depending on the threat?
What is run (scream on your way out), hide (small and dark, turn your phone on silent), or fight (throw big items to throw them off guard)?
You notice the cleaning stations are getting low on towels and there are no clean towels to replenish the stations.
What is radio the front desk for a towel update, redistribute any towels that are out, and put another load in the wash?