Allergies
What is a food allergen?
when your immune system overreacts to a harmless food protein.
any normally harmless substance that causes an immediate allergic reaction in a susceptible person
Importance of being trained/ aware.
We want to provide great customer service to ensure a great experience for our students.
Importance of knowing the difference.
This is a person's lifestyle and it is important to them to stick with it.
If they eat outside of this they can get sick. And if they eat something they don't want they can get very upset.
First step you can take to prevent cross-contamination?
Good personal hygiene
What do to if an emergency is happening?
Follow proper procedures/ steps that have been put in place at your location.
Preventing allergic reactions
-Know the importance of trying to prevent an allergic reaction
-Know what food you are preparing/ putting out for consumption
-Be trained on what the allergens are
Why do we put out the nutrition cards?
For students to refer to for ingredients and give further information about food product
Why are people vegan/ vegetarian?
Health reasons, religion, animal welfare, accessibility and availability, etc.
Why must you wash your hands regularly?
How to prevent an emergency?
Having employees properly trained on everything
Common foods with Gluten?
Bread, Pasta, Cereal, Crackers, Baked goods, etc.
Proper way to respond to students
Be polite! Never ignore them. Never say I do not know. Always say you will ask for further assistance.
What do vegan's not eat?
Animal protein (beef, pork, poultry, fish and shellfish), Dairy, Eggs, and Honey
What to do if you suspect cross-contamination has occurred?
-take food that has been prepared off the line and dispose of properly. Clean all surfaces and equipment that was used.
-stop further preparation and find where contamination has occurred from and dispose of or clean whatever has been contaminated.
Other ways to prevent emergencies
-Be aware of your surroundings
-Clean up after yourself (try not to leave a mess)
-Be proud of wanting to do a good job
How common is a food allergy?
32 million people in the US
4% of adults and 5% of children
What should you do if you do not know the answer?
Tell them you will grab a manager or dietitian for help
What do vegetarian's not eat?
Beef, pork, poultry (chicken and turkey) and Fish/shellfish
Ways to prevent cross-contamination?
Using specific equipment, cleaning surfaces, proper storage practices, washing hands, wearing proper PPE
Signs of an Allergic Reaction?
Difficulty breathing, wheezing, coughing, rash, itching, and swelling
What are the 9 top food allergens?
Peanuts, Tree nuts, Fish, Shellfish, Wheat, Dairy Soy, Eggs and Sesame
What should you never do when answering a question?
You NEVER guess if you are unsure!Never tell them that it is safe to eat.
Difference between vegan and vegetarian?
Vegan: fruits, vegetables, grains, nuts, legumes (beans, peas, lentils, etc.)
Vegetarian: fruits, vegetables, grains, nuts, legumes (beans, peas, etc.), Dairy, Eggs, and Honey
Why is it important to prevent cross-contamination?
preventing allergic reactions and preventing food borne illnesses
What to do in case of an emergency?
Find a manager and call 911/ help if needed