Welcome Center Classics
What is the first and last thing you do during your shift?
What is put on your name tag and take off your name tag?
We are an all-female institution in the ____ level
What is Undergraduate?
"I need MMU to send my transcripts to UWM"
What is "Let me transfer you to the Registrar's Office"?
Before starting a tour, what should we ask our guests before leaving the Welcome Center?
What is leave coats behind or lock away personal items?
Someone has emailed us requesting merch. What is our criteria? (Hint: 2-3 main things)
What is a High School from WI or surrounding Midwest states and MMU Alumni
-such as Illinois (IL), Minnesota (MN), Michigan (MI), Indiana (IN), Iowa (IA), and Missouri (MO).
Where do you find the first aid kit?
What is cabinet under the contact cards?
Here you can also find:
-Advil & Cough drops
-Keyboards to the Touchscreen & Hallway
-Extra printing paper & cardstock
International student inquiries go to
What is Antje Streckel (AS)?
"I have a question about the FAFSA, my login doesn't work and I don't know what to do!"
What is "let me transfer you to our Financial Aid and Veteran Services Office"?
After finishing each tour, what do you hand to the prospective student?
What is my Student Ambassador contact card?
Someone has emailed us requesting a Duolingo test code, how do we respond? (Hint: Where do you find it?)
What is email template for our Duolingo English Proficiency response?
Located in our outlook email and files "Templates, WC Emails"
Where do I find back up office supplies and MMU Merch?
What is the cabinets next to the Merch baskets?
What qualifies as a special student and who is the Admissions counselor?
What is a student that wants to take a few classes (non-degree seeking) and Lexce Rivera (LAR)?
- Lexce also covers Early College Credit Program (ECCP High School dual-enrollment classes)
"I have a question about your Counseling graduate program, does the application require letters of recommendations?" (Hint: Who?)
What is Check graduate list, "let me transfer you to Jennifer Looysen" (After checking her availability)?
When scheduling a visit through Slate, do you need to set up a manual email and text?
What is no?
Someone emails us asking if they (a male) can apply to our undergraduate programs, how do we respond? (Hint: Where do you find it?)
What is email template available for our All-Womens Institution response?
Located in our outlook email and files "Templates, WC Emails"
What room number is the Welcome Center located in?
What is NDH 148?
What is the difference between an Admissions Inquiry stage and a Admissions deposit stage?
What is an Inquiry is a shown interest in the school and deposit is a commitment to register soon!
"I need to talk to someone about having my elderly mother stay in Trinity Woods, who can I contact?"
What is General Housing number for Trinity Woods is located in the information panels.
Under "Teams"
-Hannah Sterning is for student single mothers interested in staying in TW
-General Housing Number
-Main TW Number
What should be done AFTER every undergrad individual visit?
What is send a postcard mailer?
We currently send:
-A bookmark
-A Keychain
-A Index card with a short message from you!
What do you do when we have a transcript sent to our office email? (Hint: 4 steps/ things)
What is save the attachment to the necessary file, forward the email to ops, remove the attachment and include the student ID number. Then we email the sender back, thanking them for their email?
List the pathway to follow in our files, to get to WELCOME CENTER
What is Student Access, Visitor Services, WELCOME CENTER?
What Admission Counselors handle Caroline Scholars, Grace scholars and is the Admissions Athletic Liaison?
What is Yayuko for Caroline, Rosa for Grace and Hadiyyah for Athletics?
"I need to find my daughter Jane, could you tell me where she is? Her full name is Jane Doe, and I would like to pay her tuition payment."
"Unfortunately, we cannot disclose information of any of our current or past students. Student Jane Doe will have to let you know where they are. I can transfer you over to the business office to look into tuition payments"
What should we make sure is done the day BEFORE a visit? (Hint: 3 things)
What is confirmation text, prep visit folder, confirm faculty!
When we get an email regarding a "Dismissal appeal" who do we forward the email to? (Hint: 2 people)
What is forward to Andrea and Antje, because they handle returning students and in case someone is out for the day