Intelli
Misc 1
Parking
Misc 2
Update Doc
100

Locker rental information gets added to the locker spreadsheet and...

What is in analysis?

100

Things to remember when taking client pictures.

What is remove hat/sunglasses etc., take pic up close (head/shoulders), ensure no one is in the background, set as main?

100

How to respond to someone who purchases 10 PT sessions and wants parking.

What is talk to their trainer?

100

Cost to borrow ping pong paddles/ball.

What is $0?

100

Tues value-added class that was canceled last week.

What is Spinergy?

200

How verified alumni status is communicated to the rest of the team.

What is through the Alumni Note?

200

Dealing with a cancellation email containing only a cancellation date for the end of the month...

What is reply and ask for the reason then move the response to Sandra's folder?

200

Two things required when a ball is left in the gym and returned by someone else.

What is put ID in S-1 with sticky note & charge $20 fee?

200

Pool booking emails get forwarded to.

What is aquatics@macewan.ca?

200

Cost for public to drop-in to a registered fitness course.

What is $17.50?

300

How eligibility for an employee spouse membership sale gets documented.

What is connected by the Family Group & a note?

300

To do when a client's name is highlighted in red with a yellow star.

What is carefully read the note and follow instructions?

300

Locations eligible members and swim lesson participants park if Lot H is full.

What is any MacEwan surface lot?

300

New name for Healthy Body = Healthy Mind (HBHM) programs.

What is MovementWorks?

300

Collect these when a birthday party group arrives for their pool/classroom booking. 

What are completed waivers?

400

How to assist an Older Adult wanting to pay the drop-in fee for a Value Added class that runs next week.

What is collect payment in Counter Sales indicating class name/data/time in Notes then register in Class Booking Calendar using 'Passholder' price group?

400

Action required when you see this note:
Client had an outstanding amount of $XX.XX owing for 3 months, which has been written off.

What is collect payment?

400

Department to use when creating a new note to add a license plate #.

What is Welcome Desk?

400

Items in B-2 that can be loaned with the exchange of ID.

What is Spikeball & ping pong paddles/balls?

400

In-person reg deadline for swim lessons that have already begun (# of weeks).

What is 4 weeks?

500

Action required when you see this note:
Client had a credit of $XX.XX  for 6 months, which has been written off.

What is follow the Credit Write Off - Returning Credit to Account procedure and apply the credit to their purchase?

500

First thing to check when a member comes in person to put their membership on hold. 

What is check if free freeze has been used?

500

Parking Services uses this company to tow vehicles.

What is Kingsway Towing?

500

Where the ping pong table can be used.

What is in the gym or M/B studio (for members/students)?

500

Payment deadline for phone registrations.

What is before the end of your shift OR the end of your colleague's shift (if yours is almost done) with inv reference "Deadline: Date/time"?

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